Cassandra Jen Florentino

As a dedicated customer service representative, I am committed to ensuring your experience is nothing short of exceptional. With a passion for helping others and a wealth of knowledge in [mention relevant industry or product/service], I am here to address your inquiries, resolve any concerns, and provide tailored solutions to meet your needs.

Working in customer support for dental insurance, I've had the opportunity to assist individuals in navigating the complexities of their dental coverage. Whether it's explaining policy details, helping with claims processing, or resolving billing inquiries, my goal is to provide clear and empathetic assistance to ensure that our customers feel supported and informed. I've encountered a diverse range of inquiries, from coverage questions to assistance with finding in-network providers, and I strive to handle each interaction with patience and professionalism. Ultimately, my aim is to alleviate any concerns or confusion our customers may have, helping them make the most of their dental insurance benefits.

I completed 2 years of college for BS in Education