beBee background
Propesyonal
>
Indang
Charymagne Punzalan

Charymagne Punzalan

Indang, Cavite
(0)

Panlipunan

Tungkol sa Charymagne Punzalan:

I am a very hardworking person and very keen to details. As a Quality Analyst, the core foundation of my job is to be firm and accurate. I have 4 years of experience of auditing calls in reference to the policies and guidelines and providing feedback to the agents through coaching.

Karanasan

Accenture, Inc. (BGC, Taguig) 
Quality Assurance Analyst (October 5,2020 – Present) 
● Handling 2 Teams 
● Weekly Audit Distribution 
● Reports 
● Global and Internal Calibration 
● Quality Interventions 
● Quality Coaching

Amazon Operations Services Inc.
(Amazon - Manila) Manila, Philippines 
Quality Assurance Analyst (December 15, 2018 – June 2020) 
● Handled QA Talks 
● Handled 3 Teams at the same time consisting of 25 Agents per team 
● Attended QA – Operation – Training Calibration Sessions 
● Handled Calibration Session 
● Assisted Operations by providing data and feedback via Reports

Amazon Operations Services Inc. 
(Amazon - Manila) Manila, Philippine Customer Service Associate 
(October 1, 2018 to December 2020)

 

 

Edukasyon

2010 – 2013 Far Eastern University – Institute of Technology (formerly FEU-EAC)
Bachelor of Science in Electronics Engineering

2006 – 2009 De La Salle University - Dasmariñas
Bachelor of Science in Electronics & Communications Engineering

Mga propesyonal mula sa iba't ibang sektor malapit sa Indang, Cavite

Tingnan ang mga propesyonal na malapit sa Indang, Cavite

Trabaho malapit sa Indang, Cavite

  • Monroe Consulting Phils., Inc.

    Key Affiliate Manager

    Natagpuan sa: Betterteam US S2 T2 - 3 linggo ang nakalipas

    Monroe Consulting Phils., Inc. Makati, Pilipinas Buong oras

    Executive search firm, Monroe Consulting Group Philippines is recruiting on behalf of one of the leading fashion distribution and retail company. Our respected client is looking for an outstanding Key Affiliate Manager with at least 2 years of experience in managing digital accou ...

  • Neksjob Philippines

    Geographic Legal Counsel Manager(J15)

    Natagpuan sa: Talent PH A C2 - 6 araw ang nakalipas

    Neksjob Philippines Mandaluyong, Pilipinas Permanent

    Position: Legal Counsel ManagerSalary Range: PHP150,000 - PHP250,000/month Preferred Work Location: Mandaluyong City & Cebu CityResponsibilities:Ensure compliance of internal and client projects with data privacy laws, regulations, and commitments.Draft and maintain company stand ...

  • Dempsey Resource Management Inc.

    Business Development Associate

    Natagpuan sa: Talent PH A C2 - 2 araw ang nakalipas

    Dempsey Resource Management Inc. Pasig City, Pilipinas Permanent

    Qualifications:● Bachelor's Degree in Marketing, Business Ad, other related field ● Years of experience 3-5 years.● Extensive customer service experience. ● Ability to increase customer engagement. ● Outstanding communication and negotiation skills. ● Analytical and time manageme ...

Tingnan ang mga trabaho sa Indang, Cavite