Mga serbisyong inaalok
High-performing and passionate with 10 years of experience in the Hospitality Industry; Superior interpersonal skills with cultural diversity; Business owner mentality; Driven increase revenue and customer satisfaction; Focused on external and internal customer service; Excellent Communication Skills.
Tinatayang halaga: Hindi tinukoy
Karanasan
- Negotiated contracts with clients, venues and vendors to ensure maximum profits
- Delivering Catering Service to clients ( Corporate/Government/Private Segments) in a seamless & Flawless manner.
- Work with management and other heads of department at all times and assists in carrying out special requirements and duties necessary in adding to the guests’ general comfort and well-being.
- Study requirements of all booked banquet and functions to familiarized and ascertain the possibility of selling additional facilities, to produce extra revenue.
- Established positive rapport with clientele in order to maintain long-term relationships and promote repeat business.
- Sets buffet tables with food, beverage and service items according to pre-established standards.
- Resolved guest issues regarding catering matters, customer requests, questions and complaints.
- Trained and served as peer coach for new Colleague.
Edukasyon
Bachelor of Science in Hotel and Restaurant Management with
Specialization in Cruise Line Management Lyceum of the Philippines University Manila 2005-2009
