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Elar Apostol

Elar Apostol

Mechanical Engineering

Engineering/Arkit

Taguig, Southern Manila District
(0)

Panlipunan

Tungkol sa Elar Apostol:

I am currently enrolled in my last semester. Only 1 subject left to graduate. My class schedule is only on saturdays,

Karanasan

SYKES PH (july 2021- mAR 2022) 

back office- technical support representative 

  • Processes customer Ethernet solution requests
  • Provisions Ethernet System Configurations
  • Coordinates with Circuit Designer Network Engineers, filed technicians in completing the             request from designing to end testing
  • Files a ticket for system errors and defects 
  • Coordinates with third party providers via email and phone

TELEPERFORMANCE-SAMSUNG UK (AUG 2020- MAR 2021)

TECHNICAL SUPPORT REPRESENTATIVE

  • Coordinating with UK Engineers regarding the repair processes.
  • Troubleshoots and resolves issues about the customer’s appliances.
  • Assisting customers that requests technical support.
  • Remotely sets up the customer’s appliances.
  • Answers consumer’s questions about specifications.

Edukasyon

BACHELOR OF SCIENCE IN MECHANICAL ENGINEERING

 LAGUNA UNIVERSITY

2018- Present

Expected date of Graduation: May 2023

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