Feye Sharlaine Albite

With over 5 years of experience in Web Hosting Technical Support, I’ve successfully assisted clients from Australia, the UK, New Zealand, and Singapore with various website and email-related issues and tasks — from configuring domains and DNS settings to uploading website files, troubleshooting functionality issues, analyzing vulnerabilities, and installing SSL certificates. I’m highly proficient in web hosting environments, cPanel, and various domain management tools.

In addition, I have experience developing and customizing WordPress websites and plugins to enhance features and performance. I’ve worked with popular plugins such as Elementor, WooCommerce, Contact Form 7, Yoast SEO, and WPForms, customizing hooks, filters, and templates to meet specific client requirements.

You can count on me to complete this quickly, efficiently, and with great attention to detail — ensuring everything works perfectly before the job is marked complete.

I have served as both a Subject Matter Expert and a Technical Support Specialist, where I provided expert guidance, mentorship, and process improvement support to enhance operational performance. In my customer service role, I delivered exceptional assistance about products and resolving technical issues related to email clients, websites, and DNS configurations.

I graduated with a Bachelor of Science in Information Technology, majoring in Multimedia and Game Development.