Giancarlo Cano Fernandez

I am a self-starter with a quick and efficient learning capacity, correct handling of pressure, I have experience in sales, customer service for more than 15 years, as well as experience in training, customer service and sales techniques and indicators, I am responsible in everything I do and I get used quickly to my work environment, being outstanding in my work.

BUSINESS: ALLSEC TECH MANILA SINCE: JULY 2020
END: December 2021
Manila-Philippines
POSITION: BILINGUAL SPANISH AGENT
FUNCTIONS: Customer service, sending and receiving emails, calls and chats with the customers, Experience in a company dedicated to the financial sector managing financial platforms.
Customer technical troubleshooting and problem solving. Deposits, withdrawals and transfers, systems. Updating of information, verification of customers. Analysis and resolution of complaints.

LAW DEGREE: St. Paul Catholic University Arequipa Peru
Status: Complete and SPECIALIZATION IN PUBLIC LAW
 INTERMEDIATE ENGLISH
Extreme Language Center Arequipa Peru Status: Complete
 OFFICE INTERMEDIATE LEVEL
Romero Group LIMA Perú Status: Complete
 VISUAL MERCHANDISING
 LEADERSHIP
 RECRUITMENT AND STAFF SELECTION
Romero Group LIMA Perú Status: Complete