Jan Michel Santos

Marikina Heights, Eastern Manila District

This professional is in active search of jobs

engineering Freelancer

About me:

Quality-oriented individual that specializes in food service. Excels in handling customer complaint and is deemed as a team-player. Passionate in providing quality products and highly-skilled in managing restaurant operations.


4-year graduate with diploma in Hotel and Restaurant Management.


Business Development Executive                                                              Jan 2021-Present

Metromart Technologies Inc., • Makati


  • Food Delivery Service Department- deliverables include acquisition of partners/brands to enroll in our Food Delivery Serviceapp prior to its launching.
  • Negotiating the company’s standard commission rate to partners but is amenable to adjustments depending on givenstipulations.
  • Fast-Moving Consumer Goods Department (FMCG)-deliverables include acquisition

of consumer brands available in supermarkets and grocery stores to launch digital campaigns in our platform.

  • Gathering of data from company’s database using Microsoft Excel and interpreting those data to the brands that is critical to their decision-making.


Restaurant Assistant Manager                                                                  May 2019 - Dec 2020

 Relish Food Group Co. • Pasay


  • Plan, organize, direct, control and evaluate the operations of a restaurant, bar, cafeteria or other food or beverageservice
  • Recruit staff and overseestaff training, weekly scheduling and manpower balance
  • Controls inventory of raw materials, food, and non-food items
  • Resolve customer complaints and ensure healthand safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies



Licensed FinancialAdvisor                                                                         Jun 2018 - Mar 2019 

Sunlife of Canada (Phils.) Inc., • Makati


  • Establish client insurance coverage, calculate premiumsand establish methodof payment
  • Provide information concerning group and individual insurance packages, the range of riskcoverage, benefits paid and other policy features
  • Ensure appropriate forms,medical examinations and other policy requirements are completed
  • Monitor insurance claimsand respond to clients’ enquiries
  • Identify and solicit potential clientele



Restaurant Assistant Manager                                                                     Jul 2015 - Feb 2018 

Jollibee FoodsCorporation • Pasig


  • Acquired systematic managerial skills and enhancedleadership qualities
  • Ensured that food preparation, and service standards are met duringshift
  • Effective utilization of company methods of measuring the store’s productivity in terms of people, sales, and most importantly, customersatisfaction
  • Delivered 100% score on cash control and inventory management audit conducted in the company
  • Contributed to the store in achieving GOLD award in Jollibee FSC Awards 2017


Barista                                                                                                           Aug 2013 - Apr 2015

Seattle’s Best Coffee• Makati


  • Take customers’ orders,receiving of payment
  • Prepare and cook food orders
  • Use equipment to prepare hot beverages such as coffeeand tea specialties
  • Maintain cleanliness in the backroom,and customer area
  • Bring clean dishes,flatware and other items to serving areas and set tables
  • Replenish condiments and other suppliesat tables and inserving areas
  • Perform other duties such as scraping and stacking dishes, carrying linen to and from laundry area and running errands.

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