JENICER ESPIRITU

An Enthusiastic, quick to learn with good interpersonal and excellent customer service skills. Have a high sense of responsibility and believe in “it pays to work hard”. Dedicated self-starter who can boost productivity, foster efficiency, and ensures profitability. Creative problem-solver, who can see big picture while never losing sight of details that deliver fast and effective results.  Motivated team player with demonstrated talent in promoting customer service satisfaction towards listening, analyzing, and problem solving. Above all, I am God-believer which valued holistic education. 

Results-driven professional with more than 10 years track record of success in diverse startup, turnaround and growth arenas. 

• Keeping an up-to-date knowledge of pests and diseases
• Ensuring that the farm is profitable and meets projected financial targets
• Organizing maintenance/repair of farm property,equipment and machinery

Position         : Farm Stockman(Supervisor)

Company       : Bounty Fresh Food Inc.

Address         : Inoza Building, 40th Street, Taguig,Metro Manila Duration        : October2017 – June 2018

Duties and Responsibilities:

• Formulate a feedingprogram.
• Maintain livestock performance records
• Recognize and treat certain livestock health problems
• Perform general farm duties
• May supervise generalfarm workers and harvesting laborers.
• Ensures the safetyand efficiency of poultry farm operations.
• Overseeing stock levels
• Ordering supplies
• Ensuring compliance with licensing, hygieneand health and safety legislation/guidelines
• Checking of everydaywork flow inside Farm

Position         : Manager

Company       : ScottlandInc assigned at Bonchon

Address         : Bonchon Restaurand, Cabanatuan City, Phlippines Duration        : June 2017 – October 2017

Duties and Responsibilities:

• Recruiting, training and supervising staff
• Agreeing and managingbudgets
• Planning menus
• Ensuring compliance with licensing, hygieneand health and safety legislation/guidelines
• Promoting and marketingthe business
• Overseeing stock levels
• Ordering supplies
• Producing staff rotas
• Handling customer enquiriesand complaints
• Greeting and advisingcustomers
• Problem solving
• Preparing and presenting staffing/sales reports
• Keeping statistical and financial records
• Assessing and improvingprofitability
• Setting targets
• Handling administration and paperwork
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives
• Making improvements to the runningof the business and developing the restaurant.

Position         : Manager

Company       : Fastrack Multi PurposeCooperative assigned at Bonchon

Address         : Bonchon Restaurant, Cabanatuan City, Phlippines Duration        : September2016 – June 2017

Duties and Responsibilities:

• Recruiting, training and supervising staff
• Agreeing and managingbudgets
• Planning menus
• Ensuring compliance with licensing, hygieneand health and safety legislation/guidelines
• Promoting and marketingthe business
• Overseeing stock levels
• Ordering supplies
• Producing staff rotas
• Handling customer enquiriesand complaints
• Greeting and advisingcustomers
• Problem solving
• Preparing and presenting staffing/sales reports
• Keeping statistical and financial records
• Assessing and improvingprofitability
• Setting targets
• Handling administration and paperwork
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives
• Making improvements to the runningof the business and developing the restaurant.

Position         : Farm Supervisor

Company       : Almarai

Address         : Al Qassim, BuraidahKingdom of Saudi Arabia Duration        : August2015 – August 2016

 Duties and Responsibilities:

• Formulate a feedingprogram
• Maintain livestock performance records
• Recognize and treat certain livestock health problems
• Perform general farm duties
• May supervise generalfarm workers and harvesting laborers.

Position         : Customer Service Representative Company       : QuaeritoQualitas Inc assigned at Lazada Address         : Makati City,Philippines

Duration        : Nov 2014 – June 2015

Duties and Responsibilities:

• Resolve customer complaints via phone, email,mail, or socialmedia.
• Use telephones to reach out to customers and verify accountinformation.
• Greet customers warmly and ascertain problemor reason for calling.
• Cancel or upgradeaccounts.
• Assist with placement of orders, refunds,or exchanges.
• Advise on companyinformation.
• Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions aboutwarranties or termsof sale.
• Act as the companygatekeeper.
• Suggest solutions when a productmalfunction.
• Handle product recalls.
• Attempt to persuade customerto reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.
• Utilize computer technology to handle high call volumes.
• Work with customer servicemanager to ensureproper customer serviceis being delivered.
• Close out or open call records.
• Compile reports on overall customersatisfaction.
• Read from scripts.
• Handle changes in policies or renewals.

Position         : PlanningOfficer

Company       : SamyoungLimited, Saudi Arabia

Address         : Yanbu City, KSA Duration        : June 2013 – July 2014

Duties and Responsibilities:

• Develops, analyzes, interprets and provides internal distribution of financial information in order to appraise overall construction operating results in terms of efficiency and performance against budget.
• Visits project areas and coordinates with Main Contractor in monitoring any potential modifications for claims to ensure all Non-Conformity Reports and Site Requests for repairs are issued on a regularbasis.
• Monitors ‘before’, ‘working’and ‘after’ statusof materials modifications based on drawingversus actual.
• Provides services as an “Internal Auditor” and “QC Inspector” assuring controls are being followed.
• Supports Administration Department in monitoring manpower movements.
• Works closely with Site Manager in preparing monthly progress invoices to Main Contractor for work performedduring the month.
• Manages all project cost data bases to ensure timely upkeep, securityand control.
• Initiates appropriate actionwhen total forecastindicates allocated funds will be exceeded.
• Determines, and periodically updates, currentand expenditure forecasts.
• Maintains books of accounts, regular reconciliation of special accounttransaction projects, maintaining records of expenditures and related supporting documents.
• Performs productivity analysis,labor and equipment utilization.
• Controls budgetary expenditure control.

Position         : Cost Controller

Company       : Saudi Oger Limited,Saudi Arabia

Address         : Al KhobarCity, KSA

Duration        : January2011 – December 2012

Duties and Responsibilities:

• Develops, analyzes, interprets and provides internal distribution of financial information in order to appraise overall construction operating results in terms of efficiency and performance against budget.
• Visits project areas and coordinates with consortium partners in monitoring any potential modifications for claims to ensure all Non-Conformity Reports and Site Requests for repairs are issued on a regularbasis.
• Monitors ‘before’, ‘working’ and ‘after’ status of materials modifications based on drawing versus actual.
• Provides services as an “Internal Auditor” and “QC Inspector” assuring controls are being followed.
• Supports Administration Department in monitoring manpower movements.
• Works closely with Site Manager in preparing monthlyprogress invoices to Owner for work performed during the month.
• Manages all project cost data bases to ensure timely upkeep, securityand control.
• Initiates appropriate actionwhen total forecastindicates allocated funds will be exceeded.
• Validates all payments for all transactions related to Mechanical and Piping.
• Determines, and periodically updates, currentand expenditure forecasts.
• Maintains books of accounts, regularreconciliation of specialaccount transaction projects,maintaining records of expenditures and related supporting documents.
• Performs productivity analysis,labor and equipment utilization.
• Controls budgetary expenditure control.

Coordinates with the Contract and Quantity Surveyorin back charging expenses utilizesby Subcontractors.

Elementary                                                                                                    Year [From]- [To]

School: Penaranda Central School                                                                   1993 - 1999

Address: San Juan City, Philippines

Secondary

School: PenarandaNational High School                                                       1999 - 2003

Address: San Juan City, Philippines

Tertiary

Course: BS in Agribusiness (graduate)                                                          2005 - 2010

School: Central Luzon State University

Address: Science City of Munoz,Nueva Ecija, Philippines