John Ryan Malasa

Ryan Malasa, LSSGB, is a results-driven leader with a strong track record in transformation, project management, and strategic initiatives. Currently serving as the Director for Transformation and Project Management at Peak Outsourcing, he plays a critical role in driving high-impact projects, improving operational efficiency, and aligning business strategies with organizational goals.

With expertise in project execution, change management, and process optimization, Ryan has successfully led cross-functional teams across industries, including outsourcing, education, human resources, and hospitality. His ability to analyze complex challenges, implement innovative solutions, and foster collaboration makes him a catalyst for business growth and operational excellence.

Ryan’s career spans leadership roles in operations, student services, training and development, reporting and analytics, and human resources. He has experience in BPO, education, and corporate environments, consistently delivering transformative results. His background in international hospitality management complements his strategic mindset, customer-centric approach, and passion for continuous improvement.

As a Lean Six Sigma Green Belt (LSSGB) certified professional, Ryan integrates data-driven decision-making with process efficiency to enhance business outcomes. His leadership is defined by a commitment to excellence, adaptability, and a drive to elevate organizations to new heights.

Education & Certifications

📚 Education
John Ryan Malasa holds a Bachelor of Science in International Hospitality Management from the University of Batangas, a four-year degree program that honed his skills in operations management, customer service, and business administration. His academic background provided a strong foundation in leadership, strategic planning, and process optimization—skills that seamlessly translate into his expertise in project management and transformation.

🎓 Certifications
John Ryan is a Lean Six Sigma Green Belt (LSSGB) certified professional, equipping him with advanced problem-solving techniques, process improvement methodologies, and data-driven decision-making skills. This certification underscores his ability to drive efficiency, reduce waste, and optimize business processes, making him a valuable asset in transformation and project management initiatives.