Jojo “Joe” Velasco

I bring over 8 years of combined experience across Customer Service, Technical Support, Sales Support, and Legal Administrative Support. My background spans high-volume environments and specialized roles, where I’ve consistently delivered results through precision, adaptability, and outcome-driven execution. Whether supporting clients, resolving technical issues, driving sales operations, or managing legal documentation, I thrive in roles that demand speed, clarity, and impact.I’m a dependable Legal Assistant supporting U.S.-based law firms, with a focus on personal injury and disability cases. My core strengths include HIPAA-compliant medical records retrieval, case file coordination, legal administrative support, and remote workflow optimization. I help attorneys stay organized, compliant, and focused on what matters most building strong cases and securing results.In my legal support roles, I’ve handled everything from HIPAA-compliant records coordination to request letters drafting, provider follow-ups, and case file updates using platforms like Filevine and CasePeer. I’m meticulous with data, proactive in resolving delays, and always ensure secure, timely delivery of sensitive documents.Beyond legal operations, I manage my own personal monetized Facebook account that generate income through Stories, Reels, Photos, and Text posts. I also run two affiliate marketing accounts on TikTok and am expanding into YouTube automation with my first faceless channel focused on food content because cooking is a personal passion. I thrive on challenge, precision, and building systems that convert effort into measurable resultsI bring a blend of creativity, accountability, and drive to every role I take on. I’m not just looking for a job I’m committed to contributing meaningfully to a team’s success. By leveraging my skills and experience, I help streamline workflows, solve problems proactively, and keep projects moving forward. If you’re seeking someone who can integrate seamlessly into your operations and deliver results from day one, let’s connect.

I bring over 8 years of combined experience across Customer Service, Technical Support, Sales Support, and Legal Administrative Support. My background spans high-volume environments and specialized roles, where I’ve consistently delivered results through precision, adaptability, and outcome-driven execution. Whether supporting clients, resolving technical issues, driving sales operations, or managing legal documentation, I thrive in roles that demand speed, clarity, and impact.I’m a dependable Legal Assistant supporting U.S.-based law firms, with a focus on personal injury and disability cases. My core strengths include HIPAA-compliant medical records retrieval, case file coordination, legal administrative support, and remote workflow optimization. I help attorneys stay organized, compliant, and focused on what matters most building strong cases and securing results.In my legal support roles, I’ve handled everything from HIPAA-compliant records coordination to request letters drafting, provider follow-ups, and case file updates using platforms like Filevine and CasePeer. I’m meticulous with data, proactive in resolving delays, and always ensure secure, timely delivery of sensitive documents.Beyond legal operations, I manage my own personal monetized Facebook account that generate income through Stories, Reels, Photos, and Text posts. I also run two affiliate marketing accounts on TikTok and am expanding into YouTube automation with my first faceless channel focused on food content because cooking is a personal passion. I thrive on challenge, precision, and building systems that convert effort into measurable resultsI bring a blend of creativity, accountability, and drive to every role I take on. I’m not just looking for a job I’m committed to contributing meaningfully to a team’s success. By leveraging my skills and experience, I help streamline workflows, solve problems proactively, and keep projects moving forward. If you’re seeking someone who can integrate seamlessly into your operations and deliver results from day one, let’s connect.