Lee Justin Castillo

Enthusiastic professional with strong customer service skills, seeking an opportunity to advance my career in the hospitality or healthcare industry by leveraging experience gained from various roles, primarily in customer service.

Health Care Aide
Private Paraplegic Patient (January 2024 - July 2025)
Winnipeg, Canada
• Help clients with daily hygiene tasks such as bathing, grooming, dressing, toileting,
and oral care.
• Aide patients in moving around safely, including using mobility aids and assisting
with positioning or transferring between bed, wheelchair, or bathroom.
• Observe and document any changes in the client’s physical or mental condition,
and report concerns to nurse and other HCAs promptly.
• Ensure clients take prescribed medications on schedule (as per care plan), without
administering drugs unless certified or authorized.
• Help with household tasks such as meal preparation, feeding, laundry, driving a
PWD van to medical appointments and other errands, and light housekeeping to
maintain a safe and comfortable environment.

Cabin Crew

AirAsia Berhad (September 2016 - January 2024)
KL International Airport 2, Sepang, Selangor, Malaysia
Aircraft Rating: Airbus A320 / A320 NEO / A321NEO
• Report to Flight deck crew and senior cabin crew.
• Ensure the safety and security of crew members and passenger in the course of the flight.
• Provide comfort and customer service to passengers.
• Promote and sell onboard merchandise and food products to passengers.
• Ensure vigilance and security awareness that can compromise safety of
everyone during the flight.
• Comply with the required trainings, drills and assessment to ensure up to date
knowledge and skills needed.

Private Pilot Course and Training (PPL)
Fliteline Aviation Inc.
Plaridel, Bulacan, Philippines
January 2019 - March 2020
 

Bachelor of Science in Nursing
Perpetual Help College of Manila
Manila, Philippines
June 2005 - October 2010