Luisa Concha
Pangkalusugan
Mga serbisyong inaalok
I’m Maria Luisa Concha, a detail-oriented and highly motivated Medical Virtual Assistant with a solid background in healthcare administration, live medical scribing, and virtual support services. With a degree in Nursing and medical school experience, I bring a strong foundation in medical terminology, HIPAA compliance, and patient-centered care.
I specialize in real-time medical documentation, EHR management, insurance processing, and administrative support. My experience spans across U.S.-based clinics, virtual assistant roles, and customer service positions, making me highly adaptable and efficient in remote work environments.
Proficient in tools such as Microsoft Office, Google Workspace, Asana, and various medical software platforms, I help healthcare providers optimize their workflows, enhance patient interactions, and maintain accurate records.
Let’s connect—I’m passionate about supporting healthcare teams and delivering quality virtual care solutions.
Karanasan
Live Medical Scribe – Dr. Mayank Shukla Sleep Clinic (Remote, USA)
Documented patient encounters in real-time, including histories, exams, and treatment plans.
Assisted providers with entering orders and managing EHR records.
Supported clinical workflow and improved patient care coordination.
Patient Services Representative – Tondo Medical Center (Manila, Philippines)
Handled appointment scheduling, insurance verification, and patient inquiries.
Reduced wait times by 30% and improved patient satisfaction by 20%.
Social Media Manager – The Content Cove (Remote, Australia)
Developed and executed content strategies, increasing engagement by 40%.
Monitored analytics and optimized content for performance.
Amazon Seller Virtual Assistant – Independent Contractor (Remote)
Managed product listings, inventory, and order fulfillment on Amazon.
Ensured policy compliance and improved operational accuracy.
Online Tutor – Studypool (Remote, USA)
Delivered personalized academic support, achieving a 95% student satisfaction rate.
Created custom study plans that boosted retention and understanding by 40%.
Customer Support Representative (Non-Voice) – KGB Philippines (Makati, Philippines)
Provided email and chat support, improving resolution time by 25%.
Maintained detailed customer records and achieved 90% satisfaction.
Edukasyon
Doctor of Medicine
Our Lady of Fatima University
Bachelor of Science in Nursing
Far Eastern University – Manila, Philippines
Mga propesyonal mula sa parehong sektor ng Pangkalusugan tulad ng Luisa Concha
Mga propesyonal mula sa iba't ibang sektor malapit sa Manila, Capital District
John Conrad Vales
Teacher
Edukasyon / Pagsasanay
Shahara Amerol
Human Resource Intern
Human Resources
Iba pang mga gumagamit na tinatawag na Luisa
Maria Luisa Gestiada
Supervisor, Training and Quality
Teknolohiya / Internet