MA. JONALYN Jonalyn Cunanan

Pro-Active Virtual Assistant

Serbisyo sa Kustomer / Suporta

San Fernando, Pampanga

Mga serbisyong inaalok

I have a diverse professional background in education, customer service, sales, and team leadership, which equips me with strong communication, adaptability, and a service-driven mindset. I spent five years as a Crew Trainer in the food service industry, where I honed my leadership and multitasking skills under pressure. I then transitioned to the BPO sector, gaining experience in sales and customer service while mastering CRM tools and client communication. My two years as a teacher further enhanced my planning, administrative, and interpersonal abilities, preparing me for virtual assistant tasks like scheduling and data entry. Overall, my ability to adapt quickly, stay organized remotely, and deliver empathetic service makes me a valuable asset to any team.

Virtual assistant

Teacher

Customer service

Crew trainer

Sales

Tinatayang halaga: USD$ 5 kada oras

Karanasan

I spent five years as a Crew Trainer in a major fast food chain, where I developed efficiency in task management, team training, and delivering high-quality service under pressure. My leadership and organizational strengths helped me consistently exceed performance goals in a fast-paced environment. I then gained 8 months of experience in the BPO industry as a Sales Associate and Customer Service Agent, where I enhanced my communication, problem-solving, and CRM navigation skills. Following that, I worked as a teacher for two years, which sharpened my planning, administrative, and interpersonal abilities. These experiences have equipped me with the essential skills for virtual assistant tasks such as scheduling, data entry, and email management.