Mariebelle simon

Motivated and results-driven Analyst with an ability to identify business needs and develop valuable solutions to drive accuracy and process efficiency. Drives business effectiveness through making recommendations based on data findings. Specializes in recording financial transactions to generate revenue for the services rendered. Displays strong analysis, organizational skills and experience calculating, posting and managing accounting figures and financial records

• Customer Service Representative – 07/2022 to present
  Teleperformance Inc. – Ilocos Norte
  Book customer for their flight and check if the ticketed flight is within the servicing standards.
  Provide timely and corrective replacement of flight or missing flight.
• Manager – 04/2021 to 06/2022
  Seadrops Purified Water Refilling Station – Ilocos Norte
  Assisted customers with water deliveries, inquiries and order requests.
  Answered average of 50 to 100 calls per day, addressing customer orders and providing product information.
• Transaction Processing New Associate – 03/2019 to 03/2021
  Accenture Inc. - Ilocos Norte
   Back office job for the foreign client and provide invoice for the customer.
   Back up the collection team, remind the customer on their payment and collect the payment
   Reconciling payments to ensure the accounting system reflects the correct transactions
   Performing daily financial transactions such as verifying, calculating and posting accounts receivable data

I am a graduate of Bachelor of Science in Business Administration Major in Marketing Management.