Mary Alice Ramelo

I have 8 years of progressive Outbound/Inbound sales experience and am an effective communicator. As Senior Publishing Consultant  with Author Solutions. I place over a hundred calls per day and have proven successful in a high level of converting calls to sales. I am well spoken, friendly, persuasive and concise without being pushy. I’m a good closer and can handle customer objections with ease. My call center experience along with an extensive knowledge of sales strategies and telemarketing regulations make me an ideal candidate for the position. At my current company I serve as Senior Publishing Consultant due to my high success rate in turning callers into customers. With a proven ability to meet and exceed sales quotas I know I can be a Positive impact on your company.

AUTHOR SOLUTIONS PHILIPPINES INC.
6/F TGU Tower, Asia Town IT Park, Lahug 6000 Cebu Philippines
Publishing Sales Consultant
May 2017-Present
Provides self-publishing services for authors in the United States, Australia, New Zealand, United Kingdom, Singapore, India &
Africa. It offers self-publishing guidance, such as design, illustrations, book editing, and formatting services and book marketing
services.
● Cold and warm clients in support of numerous author accounts to sell book package services
● Build immediate rapport with authors through friendly and engaging attitude
● Overcome objections and secured agreements
● Worked with production staff to obtain answers for authors satisfaction
● Draft emails that can be sent to potential authors educating them on the company and what they offer\
● Explain to authors how the company can help publish & market their book
● Follow-up call to authors for their feedback & decision

AMEERATEL INC.
F. Cabahug St, 8th floor GAGFA IT Center, Barangay Kasambagan, Cebu City Philippines, 6000
Outbound Sales Representative
April 2015-October 2016
Small company offering a medical alert service. They have US based call center with highly trained EMT certified agents.
● Placed sales calls to homeowners or inquiring customers
● Provide reports of all sales results including customer comment or complaints
● Attended meetings and read information regarding company services to remain fully educated
● Entered all customers information into company database keeping confidentiality in mind at all times
● Helped customers solve problems changing or adding service

ASIAN COLLEGE OF TECHNOLOGY INTERNATIONAL FOUNDATION INC.
Pantaleon del Rosario St, Cebu City, Cebu Philippines
Bachelor of Secondary Education Major in English
S.Y. 2014-2015 (Under-graduate)