Nathaniel Figueroa

Software Quality Assurance Analyst

Detail-oriented QA Professional with over 8 years of experience in manual and functional testing across web and mobile platforms, ensuring defect-free deliverables and exceptional user satisfaction.

Expert in Test Design & Execution, having developed and maintained comprehensive test plans, scenarios, and scripts—executed rigorous system, regression, integration, and UAT testing to align with business and technical standards.

Proficient in SQL-based Verification, skilled in executing database queries and validations (e.g., MySQL, XML) to confirm data integrity, validate business logic, and support defect investigations.

Bug Tracking & Resolution Champion, adept at identifying, logging, tracking, and verifying defects, actively collaborating with cross-functional teams (developers, BAs, stakeholders) to prioritize issues and ensure thorough resolution.

Strong QA Process Advocate, consistently updating and improving testing artifacts and workflows, optimizing test coverage, and emphasizing high-risk areas to reduce bug recurrence and enhance delivery quality.

Versatile Mobile & Web Tester, experienced with Android and iOS testing, focusing on cross-device compatibility, responsiveness, UI/UX validation, and functionality, across both native and hybrid applications.

Lancesoft Philippines Limited Inc., Software Quality Analyst

Mar 2024 – Sept 2025

Project: Robinsons Retail Holdings Inc.

• Spearheaded comprehensive test plans and cases, reducing bug recurrence by aligning with business requirements and technical specifications.

• Ensured the consistent delivery of high-quality results through strict adherence to QA methodologies and processes.
• Conducted extensive web and mobile testing on both Android and iOS platforms, verifying functionality, responsiveness, and compatibility across devices.

• Enhanced test coverage by prioritizing high-risk areas based on historical defect patterns, industry trends, and customer feedback.

• Regularly updated test scripts and cases to reflect evolving requirements.
• Actively monitored bug resolution, tested fixes, and collaborated with developers to resolve ongoing issues from a QA perspective.

Microsourcing, QA/Testing Analyst

Dec 2021 - Jan 2024

Project: Real Life Sciences

• Created, maintained, and executed detailed test scenarios, ensuring thorough software coverage.
• Analyzed business requirements to define and verify test acceptance criteria.
• Identified, logged, tracked, and reported issues to enhance software quality.
• Contributed to process improvements, streamlining testing procedures.
• Evaluated software requirements to create comprehensive test scenarios and assess outcomes.
• Produced and submitted reports to highlight critical software testing factors for design improvements.

Accenture, Software Test Analyst

Feb 2012 - Mar 2017

• Responded to issues and review points from offshore and onshore test plan reviews, ensuring comprehensive feedback and action.

• Executed test scripts, documenting and analyzing results to ensure product quality.
• Logged defects across multiple platforms, ensuring proper issue tracking and resolution.
• Communicated and escalated issues to leads or clients as necessary to ensure timely problem resolution.
• Assisted colleagues with both work-related and non-work-related support.
• Conducted XML and database validations using MySQL, ensuring accuracy in data handling.

Bachelor of Industrial Technology • Computer Technology       • 2002 - 2007