nelson delacuz

Hi, my name is Nelson de la Cruz, My work experience is with BPO for 1 year and 6 months.

Ibex Global Solutions Inc. (August 2022-October 2023) 

 Technical Support Officer It is a Telecommunication company Providing Great Customer Experience and Resolving customer’s concern in a timely manner, provides information’s that they need specially when it comes to billing, Orders, remote Troubleshooting both phone and internet, and Account management. 

Teleperformance Philippines (April – June 2022) 

 Account Executive/CSR It is a Financial Account company, Providing Great Customer Experience and Resolving customer’s concern in a timely manner, analyze customer’s account to fraud and ensuring their trust on the Bank

Cagayan State University – Sanchez Mira Campus 

Bachelor of Science in Information Technology 

June 2020