Nessreen Anuyo

I am a customer service professional with experience in administrative support and client coordination. I have a background in the hotel, food and travel industry, where I developed strong communication, organization, and problem-solving skills. I am open to opportunities where I can contribute my customer service and office support skills while continuing to grow professionally.

Company: Ticket1
Years of Work: June 23, 2024 – Present (1 year & 8 months)

I worked as a Travel Associate where I handled customer inquiries, processed flight and hotel bookings, and assisted clients with travel arrangements and documentation. I maintained accurate records, coordinated with the team, and ensured timely and reliable service. This role strengthened my skills in customer service, data management, multitasking, and problem resolution.

Degree: Bachelor of Science in Tourism Management
School: STI College

I hold a degree in Tourism Management, which provided me with a strong foundation in customer service, business operations, and communication. My studies included travel services, office administration, and client relations, preparing me for service-oriented and administrative roles across different industries