Orly Maravilla

In my previous roles, I assisted patients and providers through  email and chat—handling billing inquiries and credentialing concerns. I ensured accurate and timely responses while maintaining a professional and compassionate tone, especially when dealing with sensitive health-related matters.

What sets me apart is my hands-on experience in the healthcare BPO industry, along with my strong communication skills, attention to detail, and ability to work efficiently under pressure. I take pride in providing quality service that supports both patient satisfaction and operational accuracy.

Thank you for considering my application. I have attached my resume and audio recording for your reference. I would welcome the opportunity to further discuss how I can contribute to your team and support your mission in delivering excellent healthcare service.

Bachelor of Science in Business Adminstration Major Financial Management