Patricia Del Pozo

I am a highly passionate and determined person who can be relied upon to carry out my duties professionally and diligently. An excellent team player who believes in the importance of treating others fairly and respectfully. I understand that both customers and clients are critical to an organization’s success, I can be trusted and would make a positive contribution to your team and company.

Customer Service Associate 

September 19, 2022 to December 29, 2022

dnata Travel  Inc , dnata Contact Centre, Philexcel Business Park, Freeport Zone, Clark, Philippines

• Manages customer concerns with the objective of maintaining positive customer relationships with an organization
• Makes it easier for guests to book flights check-in or track the live status of any Etihad Airways flight.

Bachelor's / College Degree

 Bachelor of Science in Tourism Management / Major in Travel Operations Wesleyan University- Philippines Mabini Extension, Cabanatuan City 2022 July 

GWA/GPA: 1.49

 Honors/Distinction Received: Magna Cum Laude 

Senior High School Diploma 

Academic Track : Accountancy, Business and Management Peñaranda National High School Peñaranda, Nueva Ecija 2018 June

General Average: 94 

Honors/Distinction Received: With Honors