Pauline Laxamana

I have a diverse skill set and extensive experience in customer service, sales, and marketing. I excel at managing communication through various channels, including email, chat, and voice support. My proficiency in troubleshooting and handling customer inquiries effectively aids in maintaining high customer satisfaction. I'm also adept in utilizing digital tools for productivity, including email management, Google Suite applications, and social media marketing. My ability to problem-solve, multitask, and work collaboratively in team settings enables me to deliver exceptional service and achieve goals efficiently. I'm committed to continual learning and applying innovative solutions in all my endeavors.

I bring a well-rounded background in customer service, sales, and marketing, with proven expertise in managing communication across email, chat, and voice support channels. Skilled in troubleshooting and resolving customer concerns, I consistently contribute to high levels of satisfaction and loyalty. My proficiency with digital productivity tools—including email management, Google Suite, and social media platforms—enhances efficiency and engagement. Known for strong problem-solving, multitasking, and teamwork abilities, I deliver results while maintaining service excellence. Dedicated to continuous learning, I actively apply innovative solutions to drive performance and achieve organizational goals.

I pursued studies in several fields, beginning with a Bachelor of Science in Accountancy before shifting my focus to Entrepreneurship, where I gained valuable knowledge in managing businesses within the e-commerce industry. In addition, I completed coursework in Computer Technology, further expanding my technical and digital skill set.