Ronald Cordova

As an Executive Assistant at Pressure Dynamics International Pty Ltd, I have gained extensive experience in managing company documents, creating marketing materials, and coordinating with technicians and managers to develop engaging LinkedIn content. I have also demonstrated my proficiency in basic editing of company photos using Photoshop, generating monthly expense claims for clients, and maintaining and updating the Company CRM (Pipedrive). My excellent administrative skills allowed me to provide support to other company colleagues with clerical work.

Before joining Pressure Dynamics International Pty Ltd, I gained valuable experience as a Client Services Administrator at Turbo Technicians and United Service Technologies, where I proved my ability to dispatch work orders, bill reviewed work orders, generate weekly/daily reports, and verify parts orders. I also established and maintained a robust filing system and effectively communicated any discrepancies to the local team.

In my previous role as a Customer Service Representative at SeatGeek email and Hightail/Opentext email and chat, I demonstrated my exceptional customer service skills, ensuring high levels of customer satisfaction, understanding their needs, and providing tailored solutions. I also resolved technical issues through phone, email, and chat support, documented technical support cases, and reported issues to the development team for resolution. My ability to collaborate with cross-functional teams to resolve customer issues and provide solutions is remarkable.

As a Consultant/Loan Processor at PHH Wholesale Correspondent Mortgage Sutherland Global Services, I managed customer information using PHH's CRM system and conducted a comprehensive review of loan documents from initial application to closing, ensuring that all requirements met FNMA and FHLM. My extensive experience in managing customer accounts, addressing customers' questions and concerns, and providing solutions makes me a valuable addition to any team.

Overall, I am a highly skilled and experienced professional with exceptional administrative, customer service, and problem-solving skills. My ability to manage multiple tasks simultaneously and collaborate with cross-functional teams makes me an asset to any organization.

As an Executive Assistant at Pressure Dynamics International Pty Ltd, I have gained extensive experience in managing company documents, creating marketing materials, and coordinating with technicians and managers to develop engaging LinkedIn content. I have also demonstrated my proficiency in basic editing of company photos using Photoshop, generating monthly expense claims for clients, and maintaining and updating the Company CRM (Pipedrive). My excellent administrative skills allowed me to provide support to other company colleagues with clerical work.

Before joining Pressure Dynamics International Pty Ltd, I gained valuable experience as a Client Services Administrator at Turbo Technicians and United Service Technologies, where I proved my ability to dispatch work orders, bill reviewed work orders, generate weekly/daily reports, and verify parts orders. I also established and maintained a robust filing system and effectively communicated any discrepancies to the local team.

In my previous role as a Customer Service Representative at SeatGeek email and Hightail/Opentext email and chat, I demonstrated my exceptional customer service skills, ensuring high levels of customer satisfaction, understanding their needs, and providing tailored solutions. I also resolved technical issues through phone, email, and chat support, documented technical support cases, and reported issues to the development team for resolution. My ability to collaborate with cross-functional teams to resolve customer issues and provide solutions is remarkable.

As a Consultant/Loan Processor at PHH Wholesale Correspondent Mortgage Sutherland Global Services, I managed customer information using PHH's CRM system and conducted a comprehensive review of loan documents from initial application to closing, ensuring that all requirements met FNMA and FHLM. My extensive experience in managing customer accounts, addressing customers' questions and concerns, and providing solutions makes me a valuable addition to any team.

Overall, I am a highly skilled and experienced professional with exceptional administrative, customer service, and problem-solving skills. My ability to manage multiple tasks simultaneously and collaborate with cross-functional teams makes me an asset to any organization.

BS in Information System