Tungkol kay Vaughn Vincent Gucor:
I've been in the BPO industry for over 6 years now. I've handled accounts ranging from customer service to sales and even airline reservations. Being an experienced customer service representative, I'm accustomed to dealing with customers via phone, chat and email.
Karanasan
Amazon - Customer Service Specialist
Handled various contact types including chat, email, and inbound andoutbound voice calls providing customer support for pre-order, and post orderinquiries.
WIPRO BPO PHILIPPINES CEBU - Reservations Specialist
Handled customers' queries over phone, emails and help customer book andrebook one-way, return, and connecting flights to desired destinations.
QUALFON PHILIPPPINES INC
Sold Phone, Cable TV, Fiber Internet and Home security services over the phone and online via chat or e-mail.
Edukasyon
University of Cebu LM
Jun 2006 - Mar 2010
High School Diploma
