Mga Trabaho sa CEF Solutions Inc. sa Pilipinas

The Ecommerce Specialist is responsible for managing end-to-end sales and support across both marketplace dealer channels (Amazon, Walmart, Best Buy) and direct-to-consumer (D2C) sales from brand websites. · ...

The Email/Chat Agent is responsible for providing customer support and resolving issues through chat and email channels. · Respond promptly to customer inquiries via chat and email. · Provide accurate, valid, and complete information to customers. · ...

The Training & Content Specialist is responsible for creating and maintaining knowledge base content and training materials for call center agents. This role ensures accurate resources while supporting training programs. · ...

The Escalations Management Team is responsible for handling customer service–related escalations for a consumer electronics campaign. · This role supports customers requesting manager assistance,123 special accommodations, formal complaints,456 and service dissatisfaction concern ...

The Customer Experience Specialist is primarily responsible for managing and resolving high-priority customer escalations, · including those directed to external agencies such as the Better Business Bureau (BBB), Office of the President, · Provincial Consumer Protection Agencies, ...

+Job summary · This role involves assisting customers with inquiries, troubleshooting issues, processing orders and offering solutions to problems while maintaining a high level of professionalism and customer satisfaction. · +QualificationsExcellent verbal and written communicat ...

+The Quality Assurance (QA) Specialist role involves monitoring evaluating and improving customer interactions across voice calls digital channels chat transcripts and emails ensuring agents deliver consistent accurate empathetic service while adhering to company standards compli ...

The Refund Processing Administrator is responsible for validating and processing all refund requests to ensure they comply with company policies and that the end consumer receives accurate refunds. · This role ensures refunds are processed efficiently, accurately, · and in line w ...

This role supports warranty operations and service centers nationwide by managing claims, onboarding Authorized Service Centers (ASCs), ensuring accurate claim submission and payroll processing. · ...

The Training & Content Specialist is responsible for creating knowledge base content FAQs and training materials for call center agents. They ensure call center agents have accurate up-to-date resources while supporting training programs for new product launches. · Bachelors degr ...

+The BPO Trainer will deliver high-level product & sales training to all Key Stakeholders in the organization. · Create and maintain relationships with offshore Partner Call Centers · ...

Support warranty operations and service centers nationwide. The successful candidate will act as a key support resource for service centers across Canada by providing CRM assistance, claim guidance, and administrative support to ensure compliance with Midea warranty policies and ...

+The Training & Content Specialist is responsible for creating, maintaining, and optimizing knowledge base content · ...

+The QA Specialist is responsible for monitoring, evaluating, and improving the quality of customer interactions across both voice calls and digital channels (chat and email). This role ensures that agents deliver consistent, accurate, and empathetic service while adhering to com ...

The Warranty Claim Administrator supports warranty operations and service centers nationwide. This role is responsible for managing warranty claims, supporting the Call Experts CRM platform, onboarding Authorized Service Centers (ASCs), and ensuring accurate and timely claim subm ...

The Customer RGA Specialist is responsible for managing Return Goods Authorization (RGA) requests within a consumer electronics campaign. · ...

The Digital Response Team (DRT) is responsible for managing all online interactions related to the brand, including responding to customer reviews, answering questions on the brand and dealer websites, and engaging with inquiries on social media. · ...

The Customer Service Representative serves as the first point of contact between the company and its customers. This role involves assisting customers with inquiries, troubleshooting issues, processing orders, and offering solutions to problems while maintaining a high level of p ...

The Customer RGA Specialist is responsible for managing Return Goods Authorization (RGA) requests within a consumer electronics campaign. · This role focuses on creating RGAs, processing credits, validating return eligibility and maintaining accurate documentation. · ...

The Customer Experience Specialist is primarily responsible for managing and resolving high-priority customer escalations, · including those directed to external agencies such as the Better Business Bureau (BBB), Office of the President, Provincial Consumer Protection Agencies, · ...