Mga Trabaho sa EPX: EPERFORMAX CONTACT CENTERS sa Pilipinas

Collaborate with the program's management team every quarter to prepare for and execute QBRs successfully from the initial meetings to the creation of the presentation agenda creation and facilitation of all QBR activities. · Maintain and strengthen client relationship by champio ...

Collaborate with the program's management team every quarter to prepare for and execute QBRs successfully from the initial meetings to the creation of the presentation, agenda creation and facilitation of all QBR activities. · ...

Job summary: · The role of Business Intelligence Developer involves working with business specialists to gather project requirements, conducting data analysis, creating reports using SQL, writing complex queries, validating report accuracy, and documenting guidelines for end user ...

This is a full-time on-site role for a VoIP Telco Network Engineer Level 2 based in Pasay. The position involves managing and maintaining VoIP telecommunication systems troubleshooting network connectivity issues and optimizing performance of voice and data systems. · Key respon ...

The BPO team manager will facilitate agent performance development and evaluate interactions. They must have excellent communication skills and experience in developing talents. · ...

Facilitate the development of agent performance by conducting individual coaching sessions Evaluate interactions phone chat and/or e-mail every week for all team members to identify and prioritize agent strengths and developmental opportunities Communicate and teach product updat ...

Work with business specialists to gather project requirements and create standardized reports using SQL. · ...

Train product knowledge and skills to team members in the call center/BPO industry. · ...

The Product Trainer will be responsible for remotely diagnosing and resolving issues involving hardware or networking services. · ...

ePerformax is a high-performing contact center and BPO provider that delivers exceptional omnichannel service and support to a select group of Fortune 1000 companies. The company has expanded to employ over 6,500 team members across multiple facilities. · This role involves manag ...