Mga Trabaho sa IBEX Global sa Pilipinas

This job is based in Tagbilaran. · Manage incoming calls from customers. · Assess customer's needs and guide the customer accordingly. · ...

The Sr. Operations Manager is responsible for managing performance of team leaders and their representatives in providing quality services to meet performances and quality needs of clients while supporting the goals of the organization. · The successful candidate will maintain an ...

We are looking for HUNGRY, HUMBLE, and SMART Sales Representative. · Perform high volume phone outreach to actively promote and sell company membership plan to customers. · ...

Provide support to internal and external stakeholders as well as supporting customer requests, inquiries and/or questions through email, phone, or other channels as may be established from time to time. · ...

The Tier 1 Network Engineer serves as the first line of execution and support for standard network connectivity services for Network Infrastructure Delivery team. · ...

As a Service Level Coordinator you will play a critical role in ensuring smooth operations and efficient utilization of resources within a dynamic BPO environment. · ...

The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. · ,,Able to work on several projects simultaneouslyDemonstrated ability to work with a teamDemonstrated ability to ...

This is Work On Site in Shaw, Mandaluyong & Night Shift. · Respond to email inquiries and requests through Customer Success Team Mailbox · Process and assign incoming requests from Customers from the Customer Success Team & Tour Request Mailboxes, Service Now and SFDC · ...

The Tier 3 Network Engineer serves as the highest escalation point within network operations and owns automation, tooling, process governance, and continuous improvement initiatives. · Design implement maintain automation solutions for provisioning tracking reporting operational ...

This is a job that administers compensation and benefits at the corporate level. · Administers both government mandated and company initiated benefits at the Corporate and/or Site level. · ...

We are seeking an experienced Senior Server Administrator with strong expertise in Server Administration, Active Directory (AD), and on-premises Microsoft Exchange. · Design, implement, and administer AD forests, domains, sites, and services. · Create and manage AD Sites and Ser ...

The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. · ...

+Job summary · The Team Manager is responsible for managing motivating and coordinating the activities of the account to reach the objectives and service levels defined by the account Ensuring that calls are handled professionally. · +ResponsibilitiesProvides direction and guidan ...

The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group including work assignment and attendance monitoring; providing input into selecting training developing and completing performance appraisal of work group(s) in accordance with th ...

The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, · Responsible for being the client single point of contact, managing client interactions and strategic partnership for workforce management organization. · Ensure ...

The Team Manager is responsible for managing motivating and coordinating the activities of the account to reach objectives. · ...

The Client Services Associate Director will serve as the primary point of contact for the client responsible for the successful operation of all programs. · ...

Designs and develops engaging, AI-assisted learning curricula and content that drive performance improvement, align with business goals, and ensure consistent, high-quality learner experiences across training programs. · ...

The Workforce Planner is responsible for maintaining hiring plans, developing rolling forecasts, generating schedules, maintaining rosters on a weekly basis. · ...

The Reporting Analyst is responsible for managing the report development and analysis for all WFM programs/accounts across all sites of IBEX Global Philippines, Inc. The job requires strong analytical skills and mathematical skills to come up with sound and accurate decisions in ...