Mga Trabaho sa NTT DATA sa Pilipinas

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Act as the first line of support for customer issues and service requests. · ...

We are seeking an enthusiastic and knowledgeable Training Specialist to support our call center operations through high-quality training delivery, coaching, and learner development. · Prepare all training logistics... · ...

Developing and maintaining a solid working knowledge of the insurance industry and of all products services and processes performed by the team At least 1 year of experience in a professional office related environment that required you to work regularly scheduled shifts. · ...

We are looking for a result-driven Customer Service Director responsible for end to end process delivery for a large Life and Annuity Insurance Contact Center Program. · Ultimately,a top-notch team leader should display excellent interpersonal skills to build quality relationship ...

We are currently seeking a BPO Customer Care Associate to join our team in Manila City, National Capital Region (PH-00), Philippines (PH). ...

We are currently seeking a Desktop Support Engineer to join our team in Taguig City. The successful candidate will be responsible for responding to client support requests, troubleshooting hardware and software issues, installing and maintaining hardware and computer peripherals. ...

Prepares case reviews for Medical Directors by researching the appeal, reviewing applicable criteria, and analyzing the basis for the appeal. Ensures timely review, processing, · and response to appeal in accordance with State, Federal and NCQA standards. ...

+We are currently seeking a Field Tech Associate to join our team in Taguig City... · +Troubleshooting hardware and software issues. · Installing and maintaining hardware and computer peripherals. · + ...

Provides direction and guidance for operations, administration and results for a major department or multiple departments within a function or work area. Advises leadership team on changing business conditions and corresponding appropriate internal changes. · ...

This job involves working as a customer care associate handling routine and non-routine matters with customers. · * Handle routine questions and issues · * Refer complex or unexpected matters to higher level employees for assistance · * Ensure accurate and timely completion of tr ...

The Reporting Analyst plays a critical role in enabling operational excellence and client success through reliable, insightful, and scalable reporting. · Develop and maintain enterprise-grade reports and dashboards using Power BI. · Build automated reporting solutions to replace ...

The Real-Time Analyst ensures service levels and operational stability by actively monitoring and adjusting workforce distribution in real time. · Monitor queues, volumes, SLAs, AHT, agent states, · & other real-time metrics. · Take timely actions to address spikes, · & backlogs ...

Deliver first class service by accurately assessing and responding to customer needs. · ...

+Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner In conjunction with on-screen customer information.. ...

At least 1 year of experience in a professional/office related environment (i.e. office support, administrative, clerical, customer service) that required you to work regularly scheduled shifts. · At least 1 year of experience using a computer with Windows PC applications that re ...

We are looking for a commitment to make every customer interaction enjoyable. · Deliver first class service by accurately assessing and responding to customer needs, · To fulfill customer requests, respond to inquiries/complaints, · ...

Act as the first line of support for customer issues and service requests. · ...

A customer care collections associate is responsible for providing front-line phone customer service to policyholders, beneficiaries, agents and internal customers. · ...

Provide front-line phone customer service to policyholders beneficiaries agents and internal customers ensure customer satisfaction strive to meet service standards communicate effectively professionally with both internal and external customers resolve questions issues develop m ...