Mga Trabaho sa Support Services Group sa Pilipinas

The IT Project Manager will lead and execute technology initiatives across Support Services Group's global footprint, · Lead end-to-end IT projects including infrastructure builds & upgrades cloud migration & modernization initiatives application development & software deployment ...

Main Responsibilities: · Manage call volume, daily attendance, and program break schedules to optimize agent allocation. · Assist in setting metrics and targets for service excellence. · Scope of Work: · Monitor agent status in real-time, ensuring optimal staffing levels for inbo ...

+h2>Job summary · We are looking for a VP of Operations who will help us with organization of our daily operations, in order to safeguard and augment the efficiency of the company's operations to facilitate accelerating development and long-term success. · + ...

· Position Overview · Step into a high-visibility operations role where precision meets customer advocacy. As a Quality & Customer Resolution Specialist, you'll be the safeguard of account accuracy, compliance integrity, and service excellence. · You won't just fix errors, you'l ...

+Data Entry Specialist role involves ensuring accuracy and efficiency of data entry processes, receiving reviewing and processing incoming invoices and carrier payables with a strong focus on quality. · +Perform accurate data entry functions including keying invoice data. · Recei ...

Position Overview · Step into a high-visibility operations role where precision meets customer advocacy. As a Quality & Customer Resolution Specialist, you'll be the safeguard of account accuracy, compliance integrity, and service excellence. · You won't just fix errors, you'll i ...

As a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. · ...

The Supply Chain Coordinator plays a key role in supporting the hardware supply chain lifecycle from procurement to delivery. · ...

As a Data Entry Specialist, you will play a crucial role in ensuring the accuracy and efficiency of our data entry processes. · ...

About The Role (URGENTLY HIRING) · As a Senior Team Leader, you will play a crucial role in driving team success. · Your responsibilities will include: · Taking charge of team productivity, · conducting thorough productivity reviews, · and implementing coaching and performance im ...

ROLE OVERVIEW · The Senior Implementation Manager will be a key member of the Client Success Activation Office (CSAO), responsible for leading the end-to-end implementation of client solutions, ensuring successful transitions from project initiation to full operational deployment ...

Provide first-level solutions for IT-related issues via phone, email, or ticketing system. Log, track, and manage incidents and service requests using a ticketing system. · Perform basic troubleshooting for hardware, including desktops, laptops, printers, · and peripherals. · ...

+We're looking for a Customer Experience Manager who will champion service excellence across every customer touchpoint. · + · +Design and deliver training programs focused on empathy, communication, problem-solving, and service recovery. · Analyze customer feedback and operationa ...

We are looking for an HR Associate who is passionate about fostering a positive workplace culture and ensuring employee satisfaction. · What You Will Do: · Provide valuable assistance in the employee discipline process, offering coaching and support to foster a fair working envir ...

About The Role · As a Trainer, you will play a pivotal role in training our new agents and collaborating with site leadership on various training initiatives. Your responsibilities will include: · Conduct engaging classroom and virtual training sessions for new hires. · Utilize d ...

The Vice President, Sales is a senior commercial leader responsible for driving revenue growth through new client acquisition within the Business Process Outsourcing (BPO) sector. · This role owns the end-to-end sales lifecycle—from prospecting and solution design through contrac ...

We're looking for a highly motivated independent worker to join our team as an Outbound Sales Representative. · ...

We are looking for a highly driven Operations Manager to oversee daily operational performance, · support team growth, and ensure service delivery meets both organizational standards and client expectations. ...

· About the Position · We are looking for a highly driven Operations Manager to oversee daily operational performance, support team growth, and ensure service delivery meets both organizational standards and client expectations. In this role, you will work closely with senior le ...

We are looking for a VP of Operations who will help us with organization of our daily operations, in order to safeguard and augment the efficiency of the company's operations to facilitate accelerating development and long-term success. ...