Mga Trabaho sa Teleperformance sa Pilipinas

About the role · Teleperformance is seeking an experienced WFM Team Lead to join our dynamic team in Taguig City, Metro Manila. As a WFM Team Lead, you will play a crucial role in ensuring the efficient and effective delivery of customer service operations. This is a full-time ...

We are looking for a professional who has at least two years of experience in BPO Training with strong facilitation skills to engage trainees. · Minimum of 2 years' experience in a BPO training role · Strong facilitation and presentation skills, with the ability to engage and mo ...

Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. · Background in Telco and experience in Sales is a strong advantage. · Documents quality issues an ...

The Trainer will be responsible for designing, delivering and evaluating training programs for agents handling inbound calls and chats related to our launching Insurance program. This role ensures that new hires and tenured staff are equipped with the knowledge, skills and confid ...

Job summaryOur Customer Service Representatives are vital members of our company. · You will field customer inquiries · and provide solutions that help create excellent customer experiences. · ...

Key Responsibilities · Monitor and assess Agent interactions to ensure compliance with quality standards and client requirements. · Provide actionable feedback and coaching to Agents to improve performance and customer experience. · Identify process failures and recommend correct ...

Urgent Hiring | Start ASAP · Are you passionate about quality, coaching, and driving sales performance? Join Teleperformance Alphaland as a Quality Assurance Analyst supporting a fast-paced Telco account. This role is perfect for professionals who thrive in sales-driven environme ...

The HR Specialist will handle end to end HR process such as but not limited to handling employee concerns and verifying cases endorsed by operations to HR.Understanding of Philippine Labor Laws · Graduate of Psychology, Behavioral Science, Human Resources and other related Busine ...

Field customer inquiries and provide solutions to create excellent customer experiences. · ...

We have an exciting full-time opportunity for a WFM Scheduling Analyst to join our dynamic team at Teleperformance in Clark, Pampanga. · ...

This QA Analyst position involves monitoring and evaluating the quality of customer interactions via multiple channels. The ideal candidate will have 1-2 years of experience in BPO QA and proficiency in MS Excel and reporting tools. · ...

The position of Sales Supervisor is responsible for managing and overseeing the implementation of short-term activities within a team. · ...

About the Role · As an (Entry Level) Business Intelligence Analyst I at Teleperformance, you will play a crucial role in supporting the company's data-driven decision making. Working on-site at our (Alphaland) Makati site, you will be responsible for collecting, analyzing, and ...

We're looking for a Maintenance Supervisor to oversee our maintenance team in Quezon, Metro Manila. · ...

Join our growing team at Teleperformance McKinley West as a WFM Analyst I to analyze and optimize workforce management for our busy call center operations in Taguig City,Metro Manila. · ...

As Payroll Specialist you will be responsible for designing and ensuring compliance with payroll processes including calculating gross and net pay amounts, maintaining records, reconciliation of payroll records and monitoring legislation compliance. · ...

The Operations Assistant Manager coordinates daily operations and oversees the implementation of short to medium-term activities within the team. · ...

Positions on this level are fully proficient in executing established standards. · ...

+ · +We are looking for a detail-oriented and experienced Finance professional to manage our day-to-day accounting operations. · ...

About the role · Teleperformance is seeking a talented Operations Supervisor to lead our dynamic Travel Account team at our state-of-the-art facility in Pasay City, Metro Manila. As an Operations Supervisor, you will be responsible for overseeing a team of customer service prof ...