Software Support I Work from Office - Bacolod, Negros Occidental
1 buwan ang nakalipas
Job summary
We are looking for a dedicated Software Support Specialist to provide high-quality technical assistance to users of our client's platform.+
Responsibilities
- Provide software support primarily for customers of the platform.
- Diagnose and resolve technical issues for users efficiently and effectively.
- Communicate with customers via phone, email, and live chat to address their concerns.
- Maintain high customer satisfaction by delivering prompt and professional support.
Qualifications
- Proven experience in technical support, software support, or similar customer-facing technical roles.
Paglalarawan ng trabaho
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