- Represent our brand in customer interactions with our distinct voice and tone
- Provide exceptional customer service via email, chat, and social media to both new and existing customers
- Translate product information and customer communications like newsletters and lifecycle emails
- Demonstrate expertise in our product and internal systems to efficiently assist customers
- Maintain a positive and cheerful demeanor in all customer and team interactions
- Proficiency in Korean and English communication skills
- Passion for assisting individuals with various learning levels
- Eagerness to learn, problem-solve, and strong analytical skills
- Previous experience in customer service within a fast-paced environment
- Availability for full-time work (40 hours per week)
- Equipped with a desktop/computer meeting specific technical requirements and a reliable internet connection
- Work remotely from any location
- Enjoy a dynamic and collaborative international work atmosphere
- Opportunities for career growth and advancement
- Access to training and developmental programs
- Paid leave eligibility after one year of tenure
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Korean Customer Happiness Specialist
Natagpuan sa: Foundit PH A2 - 2 araw ang nakalipas
Strikingly Lipa, Pilipinas Buong orasJoin Strikingly as a Bilingual Korean Customer Support Professional · About Strikingly · Strikingly is a user-friendly, modern website builder designed for mobile platforms. Our goal is to empower every individual to express their uniqueness through our platform. · Responsibiliti ...
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Remote Bilingual Customer Experience Specialist
Natagpuan sa: Foundit PH A2 - 23 oras ang nakalipas
Strikingly Lipa, Pilipinas Buong orasJoin Our Team as a Remote Bilingual Customer Support Specialist · About Us · Strikingly is a user-friendly, mobile-optimized website builder with a mission to empower individuals to express their uniqueness. Based in Shanghai, China, with deep roots in Silicon Valley and backing ...
Korean Customer Happiness Specialist - Lipa, Pilipinas - Strikingly
Paglalarawan
Join our team at Strikingly as a Bilingual Korean Customer Support team member We are a modern website builder dedicated to empowering individuals to express their unique identity with ease.Spread Happiness And Create WOW Moments
Employment Type: Full-Time