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    Team Manager - Philippines, Pilipinas - Gucci

    Gucci
    Gucci Philippines, Pilipinas

    4 araw ang nakalipas

    Default job background
    Buong oras
    Paglalarawan

    Key Accountabilities:

    • Promote a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
    • Working on the shop floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience.
    • Provide support and regular feedback to Client Advisors to ensuring their development is ongoing and their motivation and sense of belonging is high.
    • Conduct regular and monthly performance conversations, discussing results and developing action plans.
    • Participate in attracting, recruiting and onboarding a high performing team.
    • Manage the employee lifecycle of the client advisor both online through Workday and local platforms and offline through paper forms and documents.
    • Partner with the Store Manager and Human Resources on employee relations issues to ensure effective resolution.
    • Monitor your team's adherence to company policies and procedures; follow up when needed.
    • Support opening and closing of the store as Manager on Duty.
    • Lead Store Morning Briefings as and when required, delivering key business communication and daily objectives.
    • Develop and lead cross category and floor working, ensuring your team can and do sell all categories across all floors.
    • Lead and inspire team to deliver excellent client journey with Gucci and data capture
    • Set individual sales target for team members
    • Lead and motivate the team to meet individual sales targets, KPIs and client outreach
    • Results-oriented and deliver store targets and KPIs with the Store Manager
    • Promote a positive, fair and safe working environment for the team
    • Work on the shop floor to observe business performance, seek for opportunities for continuous improvement and deliver excellent client experience
    • Monitor and maintain team's adherence to company policies and procedures
    • Review business performance and report to Store Manager on weekly basis
    • Monitor and control loss prevention
    • Monitor category performance, stock coverage and proactively reach out to merchandising team for support
    • Uphold and maintain overall store image (store cleanliness, staff grooming)
    • Active liaison with various departments to ensure smooth store operations and client activities
    • Partner with the Store Manager and HR on employee relations uses to ensure effective resolution
    • Monitor your team's adherence to company policies and procedures; follow up when needed.
    • Support opening and closing of the store as Manager on Duty.
    • Participate in attracting, recruiting and onboarding a high performing team.
    • Any other adhoc activities or projects to support the business
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