Senior Workforce Analyst l Bacolod - Bacolod, Negros Occidental
2 buwan ang nakalipas
Paglalarawan ng trabaho
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Mga katulad na trabaho
+The Senior Workforce Analyst will create reports on historical call volume, handle time and operating performance. · ...
1 buwan ang nakalipas
The Responsibilities: · Develop and distribute Contact Center reporting. · Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational reports. · Responsible for data integrity and accuracy of all reporting requirements. · Works with Workforce leade ...
1 linggo ang nakalipas
· The Responsibilities: · Develop and distribute Contact Center reporting. · Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. · Responsible for data integrity, accuracy of all reporting requirements. · Works with Workforc ...
1 araw ang nakalipas
The Responsibilities: · Develop and distribute Contact Center reporting · Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports · Responsible for data integrity, accuracy of all reporting requirements · Works with Workforce lead ...
1 linggo ang nakalipas
The Responsibilities: · Develop and distribute Contact Center reporting. · Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. · Responsible for data integrity, accuracy of all reporting requirements. · Works with Workforce l ...
1 linggo ang nakalipas
We are hiring a Workforce Planning Financial Analyst who will combine operational data, financial modeling, and recruitment metrics to ensure our talent strategy aligns with growth demands. · ...
3 linggo ang nakalipas
The Real-Time Analyst role offers a key opportunity to directly influence daily operational success by ensuring resources are optimized and service commitments are consistently met. This position plays a vital part in our mission to deliver reliable, efficient, and customer‑focus ...
3 araw ang nakalipas
Supervisor, Workforce Management l Bacolod
Para lamang sa mga rehistradong miyembro
+The Workforce Supervisorensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. · +Supervises 20 Real Time Analysts Globally · Perform one-on-one coaching with the RTAs · ...
2 buwan ang nakalipas
The Responsibilities: · Understanding of key business objectives, timeframes, and requirements associated · with Workforce Management. · Responsible for tracking, forecasting analyzing real time management and planning of · assigned call volume, headcount requirements, shrinkage, ...
1 linggo ang nakalipas
· Apply today and start your journey with UbiquityThe Responsibilities: · Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. · Responsible for tracking, forecasting analyzing real time management and planning of assigned ...
1 linggo ang nakalipas
Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Bacolod site. · Join our Transcom Family as a Workforce Manager · The Workforce Manager possesses a strong knowledge of real time management workforce, s ...
2 linggo ang nakalipas
Apply today and start your journey with Ubiquity. The Senior Manager, Workforce Management will be responsible for tracking and forecasting real-time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals throughout the ...
2 linggo ang nakalipas
Manager, Workforce Management l Bacolod
Para lamang sa mga rehistradong miyembro
Apply today and start your journey with Ubiquity · The Responsibilities:Responsible for tracking forecasting analyzing real time management and planning of assigned call volume headcount requirements shrinkage attrition and handle time goals throughout the group sites. · ...
1 buwan ang nakalipas
Apply today and start your journey with Ubiquity. · Understanding of key business objectives, timeframes, and requirements associated with Workforce Management. · Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount ...
2 linggo ang nakalipas
· Apply today and start your journey with Ubiquity · The Responsibilities:Understanding of key business objectives, timeframes, and requirements associated · with Workforce Management. · Responsible for tracking, forecasting analyzing real time management and planning of · assig ...
2 araw ang nakalipas
We are looking for talented individuals like you to join our team as a Real Time Analyst. As a Workforce Management Real Time Analyst, you will manage all call center traffic to ensure compliance with customer service level agreements. · Assists and directs the day-to-day call tr ...
1 buwan ang nakalipas
Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Bacolod site. · Join our Transcom Family as a Workforce Manager · The Workforce Manager possesses a strong knowledge of real time management workforce, sc ...
1 linggo ang nakalipas
The Senior Manager will lead Workforce Management team sites and ensure that the team follows workforce procedures. · ...
2 linggo ang nakalipas
The Responsibilities: Understanding of key business objectives timeframes and requirements associated with Workforce ManagementResponsible for tracking forecasting analyzing real time management and planning of assigned call volume headcount requirements shrinkage attrition and h ...
2 linggo ang nakalipas
Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Bacolod site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real time management workforce, scheduli ...
1 buwan ang nakalipas