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Makati City

    BPO Training - Makati City, Pilipinas - Manpower Core Group Inc.

    Manpower Core Group Inc.
    Manpower Core Group Inc. Makati City, Pilipinas

    5 oras ang nakalipas

    Default job background
    Paglalarawan
    Facilitate Training Class/es

    Promote and maintain quality standards and targets

    Provide and Analyze variety of daily/weekly/monthly reports to optimize performance

    Provide quality monitoring feedback to Team Leaders and Managers.

    Achieve team/department targets and objectives

    Ensure all initiatives are completed in a timely manner, creating a workplace that is conducive to positive performance.

    Provide training gaps and trending analysis to assist with the coaching process of all teams.

    Keep abreast of all programs and changes affecting the job function

    Maintain cross functional relationships with various business units

    Work with groups to assist and enhance customer service techniques

    Participate in the identification, review , development and adaption of policies and procedures relating to the efficient operations of call center operations.

    Excellent Communication Skills (Written and Verbal); Organized and Detail Oriented;

    Proficiency in Excel; Working Knowledge of Power Point; must have fast and reliable internet connection (min 25mbps) and backup internet.

    With 2-3 years experience Facilitate Training Class/es

    40,000-45,000/month WFH


    Job Types:
    Full-time, Permanent


    Pay:
    Php40, Php45,000.00 per month


    Benefits:
    Additional leave

    Company Christmas gift

    Company events

    Health insurance

    Life insurance

    Opportunities for promotion

    Paid training

    Pay raise

    Promotion to permanent employee

    Work from home


    Schedule:
    8 hour shift


    Supplemental pay types:
    13th month salary

    Anniversary bonus

    Bonus pay

    Commission pay

    Overtime pay

    Performance bonus

    Quarterly bonus

    Tips

    Yearly bonus
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