Customer Care Support - Cebu, Cebu

Para lamang sa mga rehistradong miyembro Cebu, Cebu, Pilipinas

2 linggo ang nakalipas

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Job summary

About the role BTI Payments (Philippines), Inc. is seeking a dedicated Customer Care Support to join our dynamic team.
In this full-time onsite role you will be responsible for providing exceptional customer service to our clients.
The role is based in Cebu City.

Responsibilities

  • Respond to customer inquiries and requests via phone email and chat in a timely and professional manner
  • Troubleshoot and resolve customer issues efficiently ensuring a positive customer experience
  • Maintain detailed records of customer interactions and document resolutions

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