Retail Associate - Cebu
2 araw ang nakalipas
Job summary
The position of Retail Associate involves effectively communicating with customers by composing accurate and prompt replies via phone chat and email fielding all incoming help requests from clients via telephone and/or chat/emails in a courteous manner resolving client queries as per SLA's defined in contract maintaining internal knowledge bases resources frequently asked questions aid problem resolution clients.
- Collects contributes daily weekly monthly reports monitoring customer activity.
- Understanding company products systems customers.
Paglalarawan ng trabaho
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