- Handle incoming calls received from agents and customers Establish caller identity and take steps to provide or coordinate service.
- Coordinate with other internal functions to provide service Demonstrate the ability to own and resolve problems utilizing skills, tools and client service
- Research required information using available resources
- Manage, resolve, and escalate customer complaints as needed
- Provide customers with accurate product and service information
- Undergraduate (HS Grad, Vocational, Associate Grad) with 6+ months of international BPO experience; or
- College Graduate of any 4year course with either no experience or with 6+ months of international BPO experience
- Ortigas, Pasig
- BGC, Taguig
- Onsite
- Pure Work Onsite work arrangement
- 2,800 Non Taxable Allowance
Customer Service Representative - Pasig / Taguig, Pilipinas - ASCENTPRO
Paglalarawan
:QUALIFICATIONS:
JOB DETAILS: