Team Leader - Quezon City - Alorica

The Team Leader is responsible for providing oversight of the day-to-day operations of assigned customer programs during a designated shift. · This position will assist management with customer escalations and monitoring of critical processes. · ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. · Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · If you're passionate about making a ...

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies. · ...

The Team Leader in Collections is responsible for supervising a group of collection agents to ensure they meet daily and monthly targets. · ...

The Team Leader is responsible for managing Team Members within the Contact Centre, · including performance of their teams and individual team members. ...

This is an exciting and challenging new role focusing on process documentation, improvement and training through effective and efficient highest quality of knowledge transfer and retention. · ...

We are expanding and looking for driven professionals to fill the following roles. · ...

The Team Leader will execute recovery strategies for department and team goals attainment. · ...

The Team Leader is responsible for managing Team Members within the Contact Centre to meet service level components and deliver a consistently superior customer experience. · To manage the day–to-day planning, operation and problem-solving of a team of agents. · Delivery of team ...

This is an exciting and challenging new role focusing on process documentation, improvement, and training through effective and efficient highest quality of knowledge transfer and retention. · Client Management: Develop and execute against client specific account plans. · Manage ...

Manage and lead a high-performing team of customer service representatives providing guidance coaching and support Monitor team performance set objectives and implement strategies to continuously improve service quality and productivity Oversee the resolution of complex customer ...

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. · Come work at a place where innovation and teamwork come together to support the most exciting missions in the world · At Acquire Intelligence, our mission ...

The Candidate Evaluation and Assessment Team Leader is responsible for making sure the assessment team delivers accurate timely high-quality work. · Oversee the daily operations of the assessment team. · Ensure all work follows internal processes policies and regulatory requireme ...

This Team Leader (Back Office) role will lead a team of agents ensuring efficient and effective operations within the back office setting for one of our biggest tech clients. · Minimum of 2 years of experience in a supervisory or team lead role within the shared services or BPO e ...

We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Imagine yourself going to work to provide the best customer experience for your clients through your team. · Manage day-to-day planning and operations of your te ...

We are currently seeking an experienced professional to join our team in the role of Team Leader - Operations. · The jobholder is primarily responsible for overseeing the Finance & Accounting functions of the issuing operations of Credit Cards portfolio. ...

We're looking for Team Leaders to join our growing team.Preferably with social media; lead management / sales experience · College graduate of any course; Undergraduates are accepted but should be approved by BUH and should have at least 3+ years of experience in a call center in ...

The Project Coach is responsible for entry level supervisory duties and the support and development of representatives. · The incumbent will be responsible for executing recovery strategies for the attainment of department and team goals. This position will be responsible for mon ...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. · Leads and supports the daily operations of a team of 15 Advocates; either virtually or in an office. · ...

We are dedicated to doing things better than the day before, · and our exponential growth is living proof that we have stayed true to this ethos.Coordinate all organization's operations. · You will be responsible for improving performance, productivity, · efficiency and profitabi ...