Quality Analyst| Bulacan - Meycauayan, Central Luzon
1 buwan ang nakalipas
Job summary
Think of yourself as the go-to person for Teammates and clients that helps analyze, evaluate, and resolve back-end issues affecting their day-to-day tools, performance, and processes.
Bullet points
- Prepare weekly and monthly reports on the quality of Teammates' performance;
- Identify potential quality issues per a defined process and escalate ongoing quality issues to management;
- Verify implemented solutions or fixes to ongoing quality issues;
- Hold regular calibration sessions with your assigned teams...
Paglalarawan ng trabaho
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