Training And Quality Manager - Iloilo - Concentrix

+Job summary · Join our Transcom Family as a Quality Manager. · +ResponsibilitiesCreate Individual Development Plans based on Competency Assessment results · Rank & develop QA Specialists / Analysts based on 7 Competencies · Conduct monthly skip level Temp Check sessions with L1 ...

Role Description · This is a full-time on-site role as a Training and Quality Manager. The Training and Quality Manager is responsible for monitoring and evaluating inbound and outbound calls, developing training modules, designing and implementing training programs, and performi ...

This is a full-time role for a Group Manager-Quality located in Iloilo. The Group Manager-Quality will be responsible for overseeing and leading quality management processes and initiatives across operational teams to ensure adherence to quality standards. · Developing quality fr ...

This position is responsible for delivering process quality metrics and adherence. · Delivering Quality matrix as per agreed SLA for the team · Accountable for customer complaint resolution process · ...

We are hiring · Manager - Quality to drive performance and inspire high-performing team to success.College Level: undergraduates welcome, with at least 2-year experience as QA Manager. · Must have background in Travel & Hospitality or insights in Travel transactions. · Presentat ...

The Quality Compliance Manager builds strategies systems enabling team members to achieve project goals managing day-to-day operations providing guidance to meet daily monthly targets while ensuring all Quality Assurance deliverables are executed accurately timely. · Drive Improv ...

The Quality and Compliance Manager is responsible for building strategies and systems that enable team members to achieve project goals. This role manages the day-to-day operations of the team, providing guidance to meet daily and monthly targets while ensuring all Quality Assura ...

1. Strategy & Framework Development: · Design, implement, and refine the end-to-end Quality Assurance (QA) program, including scorecards, monitoring processes, and compliance standards. · Develop the strategic vision for quality, aligning QA initiatives with broader company objec ...

The Quality and Compliance Manager is responsible for building strategies and systems that enable team members to achieve project goals. · ...

Delivers training courses to agents using various methodologies such as face-to-face instruction and virtual training delivery. · Determines the appropriate learning methodologies for a training course in consultation with senior trainers. · Conducts call simulations as part of t ...

Sr. Quality Evaluator · Job Profile Summary · The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established qualit ...

Job Description: · Responsible for collaborating with healthcare providers and members to promote quality member outcomes, to optimize member benefits, and to promote effective use of resources. · Ensures medically appropriate, high quality, cost effective care through assessing ...

As Restaurant Team Leader (Back of the House), you are in charge of: · QSCH Management & Operational Excellence: Overseeing BOH operations during shifts, ensuring order accuracy, kitchen cleanliness, organization, and adherence to quality standards from raw material receiving to ...

Job Summary: · Organize and oversee the operations of several stores. Their responsibility for the overall success of the stores is by setting targets, supervising the service crew, and ensuring they are attained. · Responsible for monitoring all existing company/franchise outlet ...

Sr. Quality Evaluator · Job Profile Summary · The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established qualit ...

Education and/or Experience: · Required Qualification · Minimum of Associate degree in Nursing or master's degree in social work · Required to have an active registered nursing license or social work license. · Minimum 2 years of clinical experience · Intermediate to advanced c ...

Assist in overseeing and managing daily kitchen operations quality standards · ...

Job Title: Operations Director - (U.S. Healthcare BPO - Payer / Provider) · Reporting to: VP, Operations · Work Location: Ilo Ilo or Bohol, Philippines - Work from Office · Working Hours/ Days: 9 Hours / 5 Days a Week · Shift: US Shift (EST/ CST/ Mountain) · Team Size: Management ...

Daily posting of cash receipts to patient accounts into the Posting system. · ...

+We are hiring an Assistant Branch Manager who will support and oversee the daily operations of poultry farms,dressing plant,and feedmill. · +Assist the Branch Manager in managing daily farm,dressing plant,and feedmill operations · Supervise and guide farm workers/plant personnel ...