Client Relations Associate - Pasig - RLC Residences

    RLC Residences
    RLC Residences Pasig

    15 oras ang nakalipas

    ₱300,000 - ₱750,000 (PHP) bawat taon * Real Estate
    Paglalarawan

    The Client Relations Associate is an entry-level role concerned with maintaining excellent customer experience through handling concerns and inquiries of the clients, giving appropriate updates and resolutions as necessary.

    Qualifications:

    • Bachelor's Degree Graduate, preferably Business or Finance related
    • Has excellent oral & written communication skills
    • Willing to work on-site (Ortigas, Pasig)
    • With excellent problem-solving skills and adaptability
    • Open to fresh grads but BPO, real estate, or customer service experience is a definite advantage

    Job Description:

    • Provides excellent frontline services and maintains professional relationship with the clients, ensuring positive customer/client service provision (face to face/online)
    • Handles multiple clients (condo unit/homeowners) for various after-sales concerns, requests, and inquiries, and provides necessary updates and resolutions.
    • Reports to the accounts managers on the progress of clients' payment process for the unit.
    • Monitors renewals and handles new and existing accounts.
    • Reviews financial reports and monitor accounts to ensure payment issuance through coordinating with the relevant department.
    * Ang saklaw ng suweldo na ito ay isang pagtatantya na ginawa ng beBee
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