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- Sound understanding in casino operations.
- Managerial experience
- Able to work on a shifting schedule.
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Gaming Audit Manager - Philippines, Pilipinas - LET Westside Integrated Resort Manila
Paglalarawan
Why join us
When you join LET Westside Integrated Resort Manila, you become part of a team dedicated to fostering greater openness and transparency in hospitality industry, ensuring that more individuals can access opportunities. Our aim is to facilitate connections, spur job creation, and support thriving communities. Furthermore, we are unwavering in our dedication to building a more diverse and inclusive workforce.
At LET Westside, you'll be working for a world-class leader with extensive experience in gaming and hospitality deeply committed to dismantling barriers that hinder inclusive prosperity. It aims to set a new paradigm for entertainment, gaming experience, and service standards in Southeast Asia.
What you will do:
Assist the Department Head in managing the overall administrative and technical functions of the department. Coordinate, supervise and review works performed by team to ensure timely, accuracy and completeness performance of audit works in line with audit objectives. Formula an internal training programs to maximize job learning exposure of the team. Review and standardize Department's operation procedures from time to time to identify areas for improvement and improve efficiency. Resolve or attend to operational control issues highlighted by team by conducting discussion with concerned parties to attain resolution. Participate in the conduct of physical and transaction audits as needed.
Main Bank Closeout Sheet (MBCS) Transactions Audit
· Review Cage MBCS (Main Bank Closeout Sheet) audited by officers to ensure completeness and correctness of journals.
· Share the duties in MBCS transactions audit in the absence of officers or in the event of voluminous transactions.
· Highlight Audit Findings to concerned departments and recommend rectification & remedial action with proper justification.
· Ensure follow up is made if no response received from Operations departments on audit findings.
· Monthly send Summary of Transaction Exceptions Report to Operations Department Heads.
· Ensure all audit working template files is updated with required check points.
Soft Count and Bill Count Audit
· Review the count exceptions investigation replies from Surveillance and Slots Reporting Team.
· Ensure follow up is made if no investigation results received from Surveillance and Slots Reporting Team.
· Monthly send Summary of Count Exceptions Report to Operations Department Heads with corresponding investigation results.
Operations Audit (Cash, Chip, Slot Machine, Other Audit)
· Prepare Operations Audit Plan and ensure completion of audit schedule and compliance on approved Policies & Procedures.
· Deploy officers & participate to conduct surprise physical audit based on sound judgment.
· Ensure all team members are rotationally assigned with different audit tasks and gain maximum exposure in learning the job responsibilities.
Other Audits (Slot E-Cash and TiTO Tickets)
· Audit schedule & task assignment planning.
· Provide guidance to staff on new promotions, mechanics and changes in operation process.
· Review the audit working files / worksheet prepared by officers.
· Highlight Audit Findings to concerned departments and recommend rectification & remedial action with proper justification
Determination of Casino Revenues and License Fee
· Reconcile the PAGCOR Monitoring Team (PMT) billing on Casino Revenues from Table, Slot, Poker and Bingo including its corresponding License Fee against audited casino revenues.
· Verify casino revenue adjustment billed by PMT and seek justification from Operations Team. In case of dispute, such shall be communicated to Legal Department to prepare the formal protest letter.
· Inform Finance Tax Reporting and Legal Department on confirmed casino revenues and license fees to process the payment.
Ad-hoc Audit
· Conduct other ad-hoc audit as assigned and prepare its reconciliation reports accordingly.
· Assign officers to conduct regular observation on Cage and Gaming operations process, review observation report and assist to recommend new internal control procedures, if deemed necessary.
Customer Assistance
· Ensure timely response to the casino transaction inquiries or related matters raised by Operations.
· Assist to accommodate operation interviews and document retrievals during Internal/External Audit engagement.
· Attend regular operations meeting and maintain a close working relationship with all departments.
Policy and Procedures
· Prepare Audit Policies and Procedures.
· Regularly update the policies and procedures to align with current operation settings.
Training and Development
· Conduct internal training to officers to enhance job knowledge, skills and work efficiency.
· Conduct regular briefing to officers to communicate the top management message and changes on operations process.
· Arrange staff involvement in all required company events & activities.
· Regularly conduct officer's job performance evaluation.
Other Tasks
· Supervise to ensure all audit documents are properly filed and secured.
· Schedule the transfer of documents to off-site storage or request to retrieve the documents from off -site storage.
· Custody the security seals issued to the Department and ensure all usage are recorded in the log properly.
Perform other related tasks and duties that may be assigned
What we need:
Be part of the LETx Community
At LET Westside, we are committed to fostering diversity and inclusivity. We enthusiastically welcome applications from individuals who are qualified and eligible.
Submit your application using the link below and let's start this exciting journey together
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