Hotel CSR - Davao City, Pilipinas - Neksjob Philippines

Paglalarawan

Hotel Account CSR refers to a customer service representative (CSR) who specializes in managing accounts for hotels. These professionals are tasked with providing exceptional customer service to hotel clients, addressing their inquiries, resolving issues, and ensuring their satisfaction with their accommodations. They handle reservations, bookings, billing inquiries, and other account-related matters, striving to maintain positive relationships with hotel guests and facilitate a seamless experience throughout their stay. With a focus on attentiveness, professionalism, and problem-solving skills, Hotel Account CSRs play a crucial role in enhancing the overall guest experience and contributing to the success of the hotel.

• At least high school graduate with diploma/certificate
• Must NOT be a student/enrolled, and should have NO plans in pursuing their studies w/in 2 years employment in TP
• Willing to work full-time and in shifting schedule (No Part-time)
• Candidate must NOT be a former Teleperformance employee
• No prior application with Teleperformance for the past 30 days
• Average to excellent English communication skills
• Computer literate and with good web navigation skills
• Available to start ASAP