Region Head - Quezon City - Maybank

Paglalarawan

Your Role

The Region Head is responsible for the direction, guidance in marketing, administration, management, profitability and control of branches assigned to him. Also, responsible for planning, organizing, directing and controlling the activities of his region to achieve its overall established objectives and targets. Additionally, initiates gathering and obtaining market deal/information with regard to market environment, client needs and competition in coordination with the Head of Sales and Distribution.

How You'll Contribute

SALES AND MARKETING

• Determines the market/business potential of the Region.
• Formulates, recommends and established the region's strategies, policies, plans and business activities.
• Initiate and approves and to be endorsed to Head of Marketing Group on promotional and marketing efforts.
• Coordinates with Head of Marketing to ensure availability and competitiveness of products and services.
• Responsible for overall market growth and profitability of Branch Sales and Service group.
• Supports Branch Managers and Sales Officers in the attainment of goals; i.e. joint sales call, speedy resolution of critical customer complaints and implementation of sales and marketing activities.
• Directs and supervises the following activities of the region.

- Development/solicitation of existing and new accounts

- Selection of products and services for client's portfolio

- Providing financial advisory to clients

- Review of clients' portfolio (periodic) to ensure that this is mutually beneficial to the bank and client

- Ensuring high quality of service standards to clients

- Ensuring proper build up of the customer segment database

- Ensuring the efficiency of performance tracking systems

* Represents the bank in social functions and other business organizations.

CREDIT AND CONTROL

• Reviews the documentation of credit proposals to ensure that these conform to legal and appropriate regulatory standards
• Recommends/approves credit proposals (Loan Approval Memo. Offering ticket, for loans and BP and 2nd Endorsement accommodations
• Evaluates and approves various credit proposals with his credit limits and recommends those beyond his approving limits to higher authorities
• Reviews and analyzes internal reports required for submission by Management and other units of the Bank.
• Ensures strict compliance with bank policies and internal control procedures while maintaining the highest level of service quality.

ADMINISTRATION AND CONTROL

• Conducts regular monthly meeting with the Branch Managers, Zone Managers and Sales Officers
• Ensures that all documentary requirements are complied with by his officers and that the bank's interest is at all times amply protected.
• Evaluates and approves request for deviation in interest rates by the Branch Managers Zone Managers and Sales Officers in accordance with set criteria within his approving authority that ensures that these are regularized and elevates those beyond his authority.
• Ensures high quality service performance for branches operating and customer contact regions.
• Ensures compliance to all operational, audit and standard requirements with regard discharge or transactional matters in the branch.
• Ensures adherence to policies and procedures and support all new technology applications and process movements
• Adopts a constant review of the assigned Branch network of the bank and ensures that key objectives are met.
• Reviews and monitors profitability of assigned branches.
• Makes appropriate recommendation for branch renovations, relocation, closure, etc.
• Ensures that premises are in order and aligned to bank's standard and image Exercises his approved credit authorities/decisions on transactions of clients of his Region.
• Resource Management

-Ensures that branch classification and manpower complement of the branches is aligned to each business and transactions volume

-Initiates, recommends and/or approves the hiring, de hiring, promotion and disciplining of officers

-Facilitates continuous training and skills development of the members of his team to equip them the knowledge, skills and values necessary for the effective discharge of their respective duties and responsibilities

-Guides, develops and motivates officers and staff under the region and evaluates their performance.

-Upgrades manpower complement by drawing up framework for career pathing Reviews/approves vacation leaves, movements of Zone officers.

• Review customers files and records to ensure the quality of the information provided by his Branch Managers and Sales Officers.
• Coordinates efforts with other units of the bank for efficient service delivery and maintains harmonious working relationship with other units as well as the external entities regarding any matter affecting the operations of the Region.
• Assumes other duties and responsibilities that may be assigned from time to time.

ACCOUNTABILITIES

• Attainment of the income and performance objectives and targets of his Region, Continuous monitoring and improvement of his Region's overall sales productivity
• Effectiveness and efficiency of his Region's plans, control system, procedures and programs.
• Accuracy, timeliness and proper handling of documents/reports generated, received
• and release by Accounting

What We're Looking For

• Bachelor's degree in Management, Accountancy, or related field.
• With 3 years of experience in branch banking.
• Has experience in handling bank products and services
• Strong communication, presentation, and stakeholder management skills.
• Strategic thinker with strong analytical and business development capabilities.
• Self-driven and results-oriented.