Coordinator, Instant Service Center - Philippines

Description · Essential Duties and Responsibilities – (Key Activities)  · Perform basic daily transactional tasks including but not limited to e-mail management or phone support, processing individual guest bookings using hotel and/or corporate systems, processing groups and/or s ...

+ Job summary: Handle Inbound and or outbound calls. emails. or chats from international customers. · + Qualifications:At least 2 years of BPO customer service experienceInternational account experience is a plusHigh school graduate (college level/degree is an advantage) · , · + ...

We are looking for a customer-centric and detail-oriented Voice Contact Center Agent to support customers. · Handle inbound calls to assist customers with banking and financial service queries. · Provide accurate information regarding account details, transactions, and other bank ...

Description · The Realtime Analyst (RTA) is responsible for monitoring, analyzing, and managing live operational performance within the BPO to ensure Service Level Agreements (SLAs) and client expectations are consistently met. This role involves tracking queue health, managing a ...

The Infrastructure and Security Operations Center Lead will oversee the local infrastructure and information security teams in Manila. · ...

Description · Position Overview · The Infrastructure and Security Operations Center Lead will oversee the local infrastructure and information security teams in Manila, working closely with global functional chapter leads in a matrix organization. This role is responsible for dri ...

The Director of Support (Philippines) is responsible for the leadership, execution quality, workflow performance, and operational scaling of the company's centralized Support Center based in the Philippines. · This leader will oversee approximately 50 support team members, includ ...

Foundever is looking for passionate customer service associates who can live and breathe our core values. · We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat, or email. · ...

We'll also need you to know your way around a computer and be comfortable supporting customers through phone, online chat or email. You'll be the voice of the brand and it's up to you to develop personalized and memorable experiences between our clients and their customers. · ...

The Test Administrator is responsible for administrating all aspects of the testing operations in assigned test center of Pearson Professional Centers by providing high quality on-site service in accordance with strict operational policies and procedures of the examination proces ...

We're offering a fantastic role for an experienced Contact Center Workforce Management Specialist to help optimize workforce performance and enhance customer experiences. · ...

Senior UC Operations Engineer leads project teams as subject matter expert for the implementation of UC and Contact Center solutions. · Deploy/migrate sites and solutions and consolidate distributed telephony technologies to our global platforms including configuration of gateway ...

+Supports data center infrastructure by installing, maintaining, and repairing hardware in order to accommodate data center growth. · +Resolves escalated data center service issues; · Manages problems utilizing defined problem and change management policies and procedures; · ...

TransPerfect Is More Than Just a Job… · Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards. · We are looking for a dynamic ...

Job summary · The Lead Assistant Manager – Workforce Management (WFM) plays a critical role in ensuring the contact center is optimally staffed to meet customer demand, service level commitments and cost efficiency objectives. This position acts as a key liaison between Operation ...

Philippines · Apply Here · AU · PH · As a Senior Engineer, you will play a key role in designing, developing, and maintaining advanced contact center solutions that enhance customer experience and operational efficiency. This position requires deep technical expertise in telephon ...

Foundever is looking for passionate customer service associates who can live and breathe our core values. · ...

New U Therapy Center & Family Services is a modern and innovative mental health clinic that offers all needed services for a person to be well and happy within one place for convenience quality and time-saving care and coordination. · ...

We are seeking a Customer Service Representative to join our dynamic team in Manila. The role involves processing billing transactions, addressing inquiries, and sending correspondence with professionalism and precision. · ...

We are seeking a commercially driven Senior Account Manager to own and grow a portfolio of critical Wholesale accounts. · ...