Call Center Operations Manager - Muntinlupa
2 linggo ang nakalipas

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Mga katulad na trabaho
The Operations Manager at Pinnacle Intelligence plays a critical leadership role within our BPO operations. This position is responsible for overseeing the daily activities of multiple teams or a significant operational segment, ensuring the efficient delivery of services, consis ...
1 linggo ang nakalipas
This position is responsible for overseeing the daily activities of multiple teams or a significant operational segment, ensuring the efficient delivery of services and consistent achievement of client Service Level Agreements (SLAs). The Operations Manager will lead and develop ...
1 buwan ang nakalipas
The Operation Manager owns end-to-end service delivery across Tier 1 to Tier 3 teams.You will lead the Team Leads (T1T3), standardize and improve operational processes, and ensure that SLAs, · CSAT,and quality targets are consistently met. · ...
4 linggo ang nakalipas
Join Infosys BPM as an Operations Manager in Alabang, Muntinlupa and jumpstart your career. · ...
1 linggo ang nakalipas
The Operations Manager leads a team of Renewal Specialists to achieve renewal and retention targets. They set clear KPIs, monitor progress, and provide regular feedback. · Team Leadership & Performance Management · The manager fosters accountability, collaboration, · & continuous ...
4 linggo ang nakalipas
The Operations Manager at Pinnacle Intelligence plays a critical leadership role within our BPO operations.This position is responsible for overseeing the daily activities of multiple teams or significant operational segments. · ...
1 linggo ang nakalipas
We are seeking an experienced Operations Manager to lead service delivery within a BPO/shared services environment. · This role is responsible for driving operational performance, managing client expectations, leading high-performing teams, and ensuring delivery against service l ...
2 linggo ang nakalipas
Manage a team of representative/AMs and be directly responsible for team performance.Lead WBR/MBR.Conduct one-on-one reviews/coaching, feedback, and counseling with the executives on techniques and methodologies, communication, · and strategies to meet and exceed performance goal ...
1 linggo ang nakalipas
The Manager - Operations will help build a well-developed and high-performing team that works together collaboratively. Collaborate with the team to ensure the account is providing consistently excellent products and service. · Day-to-day operations management of around up to 150 ...
1 linggo ang nakalipas
Directly oversee the operation's sales and personnel to ensure positive morale and effective daily operations. · ...
1 buwan ang nakalipas
Join Infosys BPM as an Operations Manager to maintain accountabilities for all Institutional clients ensuring that participant needs are addressed. · ...
1 buwan ang nakalipas
The job is for an Operations Manager responsible for managing a team of collections resources and driving overall performance. The manager will be responsible for supervisory support through leading, monitoring, and delivering results as per Service Level Agreement targets/timeli ...
2 linggo ang nakalipas
The Operations Manager at Pinnacle Intelligence plays a critical leadership role within our BPO operations. This position is responsible for overseeing the daily activities of multiple teams or a significant operational segment, ensuring the efficient delivery of services, consis ...
3 linggo ang nakalipas
+Manage a team of customer success managers to deliver high-quality customer engagement. · + · ,+,+,ul,+li,College Graduate with 6-8 years relevant experience · , · ,li,At least 2-3 years as Operations Manager · , · ,ul,+ +,+,ul,+li,Foster collaboration and continuous learning in ...
1 buwan ang nakalipas
This role involves leading the support command centre for a globally recognised technology brand in Alabang, Philippines. · 5 years experience as an Operations Manager overseeing LOB's with a minimum 50 FTE · A deep understanding of omni channel support metrics · ...
2 linggo ang nakalipas
Join Infosys BPM as an Operations Manager in Alabang, Muntinlupa and jumpstart your career · ...
1 linggo ang nakalipas
Description · Operational Leadership & Delivery Excellence · ...
1 araw ang nakalipas
The Operations Manager is responsible for managing a team of collections resources and driving overall performance. They must produce reports to gauge process performance, steer process meetings/calls to a logical conclusion, analyze data, and come up with recommendable actions. ...
2 linggo ang nakalipas
Managing high volume annotation and labeling work in the field of Trust & Safety, Content Moderation, E-Commerce Artificial Intelligence Machine Learning business. · ...
2 linggo ang nakalipas
Assist in over-all management of Warehouse Logistics Operations maintain maximum productivity of the department utilization of its resources integrity of inventory handling and dispatch of customer requirements. · ...
1 linggo ang nakalipas
This position requires developing product and sales strategy to meet local market requirements. · Develop product and sales strategy to meet local market requirements. · Manage trade activities in the region to achieve annual sales targets. · ...
1 buwan ang nakalipas