Team Leader - Ortigas, Metro Manila
4 araw ang nakalipas
About this role As Team Leader (Local Collections) you will lead and motivate a team of customer service representatives responsible for local debt collection efforts This full time on site position in Ortigas Pasig City Metro Manila is an excellent opportunity to leverage your expertise in customer service and collections to drive operational efficiency and enhance the customer experience What we re looking for Minimum of 1 year of experience in a supervisory or team leader role in collections At High Tech Smart Solutions we are committed to fostering a supportive and inclusive work culture that empowers our employees to reach their full potential We offer a competitive compensation package comprehensive healthcare benefits opportunities for professional development career advancement flexible work arrangements emphasis on work life balance ensuring you can achieve your personal professional goals b>
- Minimum of 1 year of experience specifically in local debt collections supervisory or team leader role
- Proven track record of successfully leading motivating teams to achieve collection targets maintain high customer satisfaction levels
- Excellent communication interpersonal problem solving skills effectively liaise with both team members cross functional stakeholders Strong analytical data driven mindset interpret performance metrics drive continuous improvement Proficiency customer service principles debt collection best practices relevant industry regulations Ability collaborate fast paced dynamic environment thrive under pressure
Paglalarawan ng trabaho
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