- Collaborate with the Senior Manager to define project objectives, deliverables, and success metrics.
- Assist in creating and maintaining detailed project plans, tracking timelines, budgets, and resources.
- Act as a point of contact for project updates, facilitating communication between stakeholders and the project team.
- Conduct risk assessments and work with the Senior Manager to develop and implement mitigation strategies.
- Coordinate with internal teams, including operations, IT, and quality, to ensure alignment with project goals.
- Support the development and documentation of business requirements, ensuring clarity and alignment across teams.
- Leverage automation, speech analytics, AI technologies, and CCaaS solutions to drive project success and transformation outcomes.
- Monitor the effectiveness of transformation initiatives, conducting evaluations and preparing reports on outcomes.
- Assist in the development and dissemination of best practices and standard operating procedures post-implementation.
- Foster a culture of continuous improvement by identifying opportunities for process optimization and providing actionable insights.
- Bachelor's degree in Business Administration, Industrial Engineering, Information Technology, or a related field.
- Minimum of 3 years of experience in a project management or operations role, preferably in a BPO or shared services environment.
- Familiarity with automation tools, speech analytics, AI technologies, and CCaaS platforms.
- Strong organizational skills, with the ability to manage multiple priorities simultaneously.
- Proficiency in project management tools (e.g., Microsoft Project, JIRA, Smartsheet).
- Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.
- Knowledge of basic project management methodologies, including scope, risk, and stakeholder management.
- Problem-solving mindset, with the ability to think creatively and deliver results under pressure.
- Certification in project management methodologies (e.g., PMP, PRINCE2, Scrum).
- Familiarity with digital transformation, process improvement, or advanced automation strategies.
- Exposure to cross-functional dependencies in areas like operations, training, or quality management.
- Strong analytical skills for assessing project performance and identifying improvement areas.
- Ability to pivot and adapt to evolving project requirements or roadblocks.
- Commitment to maintaining high standards of quality and compliance in project deliverables.
- Proficiency in integrating AI and automation technologies into project workflows.
-
The Associate Manager, Project Management and Transformation, will support the Senior Manager in planning, executing, and monitoring strategic projects and transformation initiatives. This role requires a proactive individual capable of managing multiple tasks, coordinating with ...
Quezon City ₱700,000 - ₱2,200,000 (PHP) bawat taon4 araw ang nakalipas
-
The Associate Manager will support the Senior Manager in planning and executing strategic projects. The ideal candidate should be familiar with automation technologies and manage multiple tasks. · ...
Quezon City, National Capital Region1 buwan ang nakalipas
-
In today's rapidly evolving financial services landscape operational resilience is paramount encompassing the ability of an organization to anticipate prepare for respond to and adapt to incremental change and sudden disruptions. · ...
Quezon City1 buwan ang nakalipas
-
In today's rapidly evolving financial services landscape operational resilience is paramount encompassing the ability of an organization to anticipate prepare for respond to and adapt to incremental change and sudden disruptions. · We are seeking Business Analytics Consultant to ...
Quezon City1 buwan ang nakalipas
-
The Associate Manager Project Management and Transformation will support the Senior Manager in planning executing and monitoring strategic projects and transformation initiatives. · This role requires a proactive individual capable of managing multiple tasks coordinating with cro ...
Quezon City, National Capital Region6 araw ang nakalipas
-
We are seeking Business Analytics Consultant to support Operational Resilience program team residing in Toronto office. · This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. · This role will be resp ...
Quezon City, National Capital Region1 buwan ang nakalipas
-
We are seeking Business Analytics Consultant to support Operational Resilience program team residing in Toronto office for the following responsibilities. · Under general direction, this role will be responsible for performing various level of data analysis... · ...
Quezon, Metro Manila1 buwan ang nakalipas
-
The Associate Manager will support the Senior Manager in planning and executing strategic projects. · Collaborate with the Senior Manager to define project objectives. · ...
Quezon City1 linggo ang nakalipas
-
We are seeking an experienced Project Manager with experience delivering initiatives with measurable financial impact. The role requires strong leadership and client management. · ...
Quezon City, National Capital Region1 linggo ang nakalipas
-
We are seeking an experienced Project Manager with · 35 years of hands-on project management experience delivering initiatives with measurable financial impact. · The role requires strong leadership, client and stakeholder management, · and proven expertise in process optimizati ...
Quezon City2 linggo ang nakalipas
-
In today's rapidly evolving financial services landscape operational resilience is paramount. We are seeking individual contributor to support Operational Resilience program team residing in Toronto office for the following responsibilities: · Under general direction this role wi ...
Quezon City, National Capital Region1 linggo ang nakalipas
-
+The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. · + · +Oversee hardware provisioning requests in partnership with the fulfillment vendor operations team · De ...
Quezon City1 buwan ang nakalipas
-
We are seeking an individual contributor to support Operational Resilience program team residing in Toronto office.This role will be responsible for performing various level of data analysis, data clean-up, data collection to support production of pre-established Key Performance ...
Quezon City1 linggo ang nakalipas
-
This is a full-time on-site role for an Associate Business Consultant located in Quezon City. · Analytical tasks · Consulting with clients · Management consulting · ...
Quezon City1 linggo ang nakalipas
-
+Analyze business performance and market trends to support strategy formulation and implementation. · ...
Mandaluyong1 buwan ang nakalipas
-
About this role: As a Business/Domain Consultant you will serve as a subject matter expert in banking focusing on geo-specific statutory regulations while aligning business strategy and customer needs. · ...
Metro Manila3 linggo ang nakalipas
-
A Growthbacker develops and executes a plan to support the company acquire and retain clients. · ...
Makati2 linggo ang nakalipas
-
Are you driven, results-oriented and a team player? · With 17,000 retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses · At StoreHub, we're building a dream team whereby all of your colleagues ...
Manila ₱700,000 - ₱2,200,000 (PHP) bawat taon3 araw ang nakalipas
-
As a Business/Domain Consultant in banking, you will serve as a subject matter expert focusing on geo-specific statutory regulations while aligning business strategy and customer needs. · ...
Manila3 linggo ang nakalipas
-
We're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.If this is a journey you'd like to embark on, keep reading. · As a Business Consultant at StoreHub, you'll play a key role in driving revenue growth ...
Manila, Manila, Philippines1 linggo ang nakalipas
Business Consultant - Quezon City - Tech Mahindra
Paglalarawan
The Associate Manager, Project Management and Transformation, will support the Senior Manager in planning, executing, and monitoring strategic projects and transformation initiatives. This role requires a proactive individual capable of managing multiple tasks, coordinating with cross-functional teams, and ensuring the timely and successful completion of projects that align with organizational goals. The ideal candidate should also be familiar with automation, speech analytics, AI technologies, and Call Center as a Service (CCaaS) technology enablement.
Key Responsibilities:
Required Qualifications and Skills:
Preferred Qualifications:
Competencies:
-
Business Consultant
Para lamang sa mga rehistradong miyembro Quezon City
-
Business Consultant
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
-
Business Analytics Consultant
Para lamang sa mga rehistradong miyembro Quezon City
-
Business Analytics Consultant
Para lamang sa mga rehistradong miyembro Quezon City
-
Associate Business Consultant
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
-
Business Analytics Consultant
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
-
Business Analytics Consultant
Para lamang sa mga rehistradong miyembro Quezon, Metro Manila
-
Associate Business Consultant
Para lamang sa mga rehistradong miyembro Quezon City
-
Associate Business Consultant
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
-
Associate Business Consultant
Para lamang sa mga rehistradong miyembro Quezon City
-
Business Analytics Consultant
Para lamang sa mga rehistradong miyembro Quezon City, National Capital Region
-
Consultant Business Systems
Para lamang sa mga rehistradong miyembro Quezon City
-
Business Analytics Consultant
Para lamang sa mga rehistradong miyembro Quezon City
-
Associate Business Consultant
Para lamang sa mga rehistradong miyembro Quezon City
-
Business Consultant
Para lamang sa mga rehistradong miyembro Mandaluyong
-
Business Consultant
Para lamang sa mga rehistradong miyembro Metro Manila
-
Business To Business Consulting
Para lamang sa mga rehistradong miyembro Makati
-
Business Consultant
Para lamang sa mga rehistradong miyembro Manila
-
Business Consultant
Para lamang sa mga rehistradong miyembro Manila
-
Business Consultant
Para lamang sa mga rehistradong miyembro Manila, Manila, Philippines