IT Project Manager - Philippines, Pilipinas - Filinvest Development Corporation

Filinvest Development Corporation Philippines, Pilipinas

5 araw ang nakalipas

Buong oras

Paglalarawan

Job Summary:

An IT Project Manager leads the team/s engaged in the development, implementation, and continuous improvement of a specific business application and/or IT service or project. Duties involve project planning, resource allocation, and project implementation that is in accordance with Filinvest Software Development Life Cycle standard.

Duties and Responsibilities:

Leadership

Prepares solution proposals and leads major KRA initiatives.
Recommends IT-related solutions and services or changes in these to address customer requirements, maintaining a balance between user needs, software and service design, IT infrastructure and facilities configuration and industry best practices and processes.
Effectively manages service expectations of stakeholders
Enables the team to meet delivery and service commitments and schedules according to plans.
Coordinates with vendors for them to deliver the solutions and required services for efficient implementation.
Leads an individual or team in ensuring they meet and exceed SLAs (Service Level Agreements)
Adheres to group standards and drives compliance across the group
Ensures that documentation for IT applications and services are available
Ensures all service requests are allocated to individual team members based on skills, and availability of resources in order to meet SLAs or commitments
Escalates Very High (VH) failures and severe performance issues, and leads the resolution of critical issues.
Defines & supports people development plans
Provides coaching to individuals & teams
Provides performance feedback

IT Project Management & Implementation

Works with management, application development staff, IT clients and vendors (if applicable) in understanding application requirements, determining the scope, and delivering high quality application systems and IT-related services.
Leads one or more projects within the delegated team(s), managing resourcing, timelines, budgets and quality of deliverables.
Ensures availability of the team resources to support projects and monitor work progress towards targets
Direct clear and efficient problem identification, analysis and solutions formulation or work-around.

Application Development & Maintenance

Leads software development team developing, maintaining and providing 3rd level production support for
In-House applications and IT project implementations; and escalate issues to Management
Ensures the delivered software satisfies the functional and non-functional requirements as agreed with customer and in compliance with group-wide IT standards
Administers all implementation issues and generate short-term resolution, as well as long term preventive measures for development
Deliver quality software ensuring minimal defects and the conduct of agreed Quality Assurance processes to continuously improve deliverables
Directs clear and efficient problem identification, analysis and solutions formulation or work-around.

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