Service Operations Lead - Muntinlupa
1 buwan ang nakalipas
Job summary
The Service Operations Lead is a key leader responsible for the day-to-day management and operational oversight of our Business Development Center (BDC) team focused on service-related customer interactions.- Lead and manage a team of BDC Service Agents to ensure all daily, weekly, and monthly service-related targets are met or exceeded.
- Oversee the efficiency of all BDC service processes from lead management to customer follow-up.
Paglalarawan ng trabaho
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